Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayanna Perez

Customer Service
Broken Arrow,OK

Summary

Trustworthy and dedicated customer service with two years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable customer service offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in difficult areas and flexible with changing business needs. Reliable employee seeking customer service position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service Cashier

Ayanna Perez
Broken Arrow, OK
01.2021 - Current
  • Redeemed coupons to discount purchases.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Answered product questions using knowledge of sales and store promotions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Processed customer orders and accurately handled payment transactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Broken Arrow High School
Broken Arrow, OK
08.2022 - Current

Skills

Cash register operation

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Timeline

Broken Arrow High School
08.2022 - Current

Customer Service Cashier

Ayanna Perez
01.2021 - Current
Ayanna PerezCustomer Service