Ayanna Stevenson
Orlando
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Food & Beverage
SeaWorld
Orlando
12.2025 - 07.2026
- Delivered high-volume food and beverage service in a busy theme-park setting, serving 120-180 guests per 8-hour shift.
- Maintained 98% order accuracy and reduced average wait times by 15% through efficient POS use and prep coordination.
- Increased per-guest revenue by 12% through effective suggestive selling and upselling techniques.
- Trained and mentored 5 new team members on service standards, cash handling, and safety protocols.
- Balanced cash drawers daily to ensure accuracy and prevent discrepancies. and accurate transaction processing.
- Improved guest experience by resolving issues proactively and ensuring satisfaction.
- Streamlined daily operations by executing tasks systematically to enhance efficiency. accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to products and services.
Event Planner
Orlando Convention Center
Orlando
07.2015 - 07.2019
- Supported live-event and production operations for concerts, corporate events, and community shows.
- Assisted with load-ins, rigging, and equipment setup for 50+ events, reducing average setup time by 20% through efficient staging workflows.
- Managed inventory and labeled audio/lighting equipment while coordinating vendor and crew schedules to support event execution.
- Operated and troubleshot sound and lighting systems during events to ensure seamless performances.
- Followed strict safety procedures during load-in/out and contributed to incident-free event operations.
- Collaborated with production managers and stage crew to adapt to tight deadlines and changing event requirements, ensuring successful event delivery.
- Event Venue
Education
High school diploma - hospitality and business fundamentals
Jones high school
Orlando, FloridaSkills
- Food safety
- Food Safety Standards
- Customer Service
- Suggestive Selling
- Problem Resolution
- Team Training
- Customer Engagement
Accomplishments
- Served 120-180 guests per shift; maintained 98% order accuracy and reduced wait times by 15%.
- Increased per-guest revenue by 12% through suggestive selling and targeted upsells.
- Trained and mentored 5 new team members on service standards, cash handling, and safety compliance.
Languages
English
Timeline
Food & Beverage
SeaWorld
12.2025 - 07.2026
Event Planner
Orlando Convention Center
07.2015 - 07.2019
High school diploma - hospitality and business fundamentals
Jones high school