Ayanna Taylor
Summary
Proactive and organized individual with a background in real estate and customer service. Known for effective communication and attention to detail, contributing to improved client interactions and marketing efforts. Eager to support business growth through strong relationship management.
Overview
3
3
years of professional experience
Work History
Real Estate Administrative Assistant
Fisher Homes
10.2025 - Current
- Communicated with clients about property listings and market updates to enhance client engagement.
- Utilized CRM software to track client interactions and property inquiries.
- Executed advertising and email marketing campaigns for listings, attracting qualified buyers.
- Created promotional materials for listings, assisting marketing team in showcasing properties.
- Maintained an organized filing system for all contracts and paperwork related to transactions.
- Enhanced organization of client files, facilitating efficient retrieval of information.
- Followed up with prospects throughout sales processes to offer assistance.
Customer Service Representative
Finish Line
Lawrenceville
04.2023 - 08.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product inquiries and resolved issues to enhance satisfaction.
- Handled customer complaints empathetically, ensuring positive resolutions.
- Answered customer inquiries and provided accurate product information to support informed decisions.
- Educated customers on promotions and loyalty programs available.
- Identified opportunities for upselling additional products or services based on customer needs.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Updated inventory records to reflect accurate stock levels.
Education
Associate of Applied Science -
Gwinett Tech College
Lawrenceville 03-2026
Skills
- Customer relationship management
- Client communication
- Market research
- Document organization
- Data management
- Problem resolution
- Communication skills
- High-energy attitude
Timeline
Real Estate Administrative Assistant
Fisher Homes
10.2025 - Current
Customer Service Representative
Finish Line
04.2023 - 08.2025
Associate of Applied Science -
Gwinett Tech College