Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Ayanna Thomas

El Paso,TX

Summary

Experienced professional focused on meeting or exceeding objectives seeking Cyber Security Forensics Scientist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Overview

7
7
years of professional experience
4
4
Certification

Work History

Supervisor of Organizations Operations

U.S. Army Active Duty
El Paso, Texas
05.2022 - Current
  • Planned and oversaw team operations in Fort Bliss, Texas.
  • Set and managed schedules to give proper guidance for required personnel and their mission tasks.
  • Implemented and maintained high standards of quality in all areas.
  • Created spreadsheets of unit's mission for better preparation.
  • Maintained unit readiness by reviewing paperwork and documentation to send personnel to school for unit's missions and personal growth.
  • Maintained training and operations for battalion consisting over 500 hundred

Tactical Communication Node System Operator

U.S. Army Active Duty
El Paso, Texas
08.2021 - 05.2022
  • Liaised with groups to assist in escalations and incident response, triage and resolution.
  • Partnered with system administrators to maintain operating system and application patch levels.
  • Troubleshot system stoppages and determined best course of action to maintain system up-time.
  • Leveraged automation and scripting tools to monitor, maintain and first level troubleshoot job.
  • Monitored system and application availability and performance information to support efficient operation.
  • Quickly shut down equipment in emergency situations following protocols.
  • Provided network service to over 150 people over two different types of networks connects.
  • Maintained constant communication for unit's missions.
  • Trained subordinates on equipment to ensure communications never came to halt.

Human Resources Specialist

U.S. Army Active Duty
Baumholder, Germany
04.2019 - 07.2021
  • Reviewed and screened personnel documentation to catch any mistakes.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Oversaw and managed all of unit's paperwork and documentation to assisted with human resources at higher levels.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Maintained work structure by updating job policies and requirement for documentation for personnel in unit.
  • Maintained over 200 people's paperwork for entire company.

Fiber and LAN Cable Installer and Maintainer

U.S. Army Active Duty
Fort Hood, Texas
11.2015 - 04.2019
  • Installed over 500 data and telephone cable lines over between outside underground and residential and commercial buildings.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
  • Assembled communication equipment such as ethernet cables to ensure physical layer of communications is established.
  • Set up networks and computers for unit's missions.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Read blueprints and schematics to correctly place equipment.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Installed and configured new devices and system components.
  • Provided training on use, troubleshooting and calibration of equipment.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Ran over 5,000 feet of fiber optic cable in two weeks.
  • Spliced over 200 fiber optics cables for new establishments.

Joint Node Network Operator

U.S. Army Active Duty
Fort Hood, Texas
04.2016 - 11.2017
  • Performed root cause analysis, collected data and submitted timely reports.
  • Reviewed, investigated and resolved escalated network issues.
  • Follow up on network downtimes with field technicians.
  • Supported infrastructure used by more than 150 personnel.
  • Helped users resolve technical problems with basic troubleshooting, access investigations and equipment configuration.
  • Maintained optimal equipment operations, system performance and data availability by proactively maintaining and upgrading hardware, cabling and software.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Constructed and maintained Virtual Local Area Network (VLAN).
  • Monitored stability of network and wireless services to deliver comprehensive stability.
  • Identified and immediately resolved issues with network devices.
  • Planned, coordinated and implemented network security measures.
  • Backed up unit data to distributed storage centers to avoid massive data loss in event of network breach or failure.
  • Took over responsibilities of administrator during absence and filled in gaps around office.
  • Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.

Satellite Transportable Terminal Operator

U.S. Army Active Duty
Fort Hood , Texas
04.2016 - 08.2017
  • Repaired and performed minor maintenance on equipment at terminals.
  • Performed troubleshooting on facility equipment, escalating service calls when appropriate.
  • Establish secure voice, video, and data communication networks anywhere for unit's missions.
  • Supervised signal within equipment to ensure proper and stable signals were being maintain for end users.
  • Conducted troubleshooting protocols in case of emergency and communication ceased.
  • Reestablish communications if signal and network went down for end users.
  • Provided network services for over 200 people in one field mission.

Education

Professional Master's in Forensic Science - Forensic Science

Florida International University
Miami, FL
12.2023

Bachelor of Science - Investigative Forensics

University of Maryland Global College
Adelphi, Maryland
07.2022

High School Diploma -

Murphy High School
Mobile, AL
05.2015

Skills

  • Human Resources Oversight
  • Motivational Leadership
  • Records Organization and Management
  • Administrative Management
  • Operation System Software
  • Problem Anticipation and Resolution
  • Accuracy and Efficiency in Documentation
  • Information Security
  • Overseeing Personnel
  • Complex Problem-Solving
  • Desktops, Laptops and Mobile Devices
  • Software Deployment
  • Database Maintenance
  • POS Terminal Operations
  • Voice over Internet Protocol (VoIP)
  • Effective Workflow Management
  • Data Communications
  • Directing Team Members
  • Coordinating Personnel
  • Individual and Team Goals

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded Distinguished Graduate for Cable Maintainer-Installer Course for being top of her class
  • Awarded Certificate of Achievement in 2016 for being Distinguished Honor Grade in Advanced Individual Training (AIT).
  • Awarded Certificate of Achievement in 2016 for being Distinguished Honor Grade in Advanced Individual Training (AIT).
  • Awarded Certificate of Achievement in 2016 for achieving 289/300 points on Army Physical fitness test .
  • Awarded Army Physical Fitness Badge Award in 2016
  • Awarded Army Achievement Medal in 2019 for installing and maintain fiber optics and LAN cables for missions within in Fort Hood, Texas
  • Awarded Army Achievement Medal in 2021 for serving as a Human Resources Specialist and maintain a Level 30 position while she was a level 10.
  • Awarded Army Achievement Medal 2018 for Serving as a Fiber Optic and LAN Cable installer and maintainer while Deployed in Iraq.
  • Awarded Army Achievement Medal in 2016 for being an Joint Node Operator and Satellite Transportable Terminal Operator in Missions while stationed at Fort Hood, Texas.
  • Awarded Army Good Conduct Medals in 2018 for three years without misconduct.
  • Awarded Humanitarian Service Medal in 2020 for aiding in mission with immigrants housing in 2020.
  • Awarded Army Good Conduct Medal in 2021 for three years without misconduct.

Certification

· Professional Development: Structured Self-Development Level 1 in 2016

· Job Related Certifications: FIber Optics Certification with ETA International in 2017

· Professional Development: Personal Financial Development in 2016

· Job Related Certifications: Level 1 Basic Combatives Course in 2016

· Job Related Certifications: ETA Fiber Optics Installer and TFCOA Certification in 2017

· Job Related Certifications: Informational Technology Networking and Cisco Routing Course in 2016

· Job Related Certifications: CompTIA Information Technology Fundamentals in 2016

· Job Related Certifications: SIPR NIPR Access Point (SNAP) Terminal Training


Timeline

Supervisor of Organizations Operations

U.S. Army Active Duty
05.2022 - Current

Tactical Communication Node System Operator

U.S. Army Active Duty
08.2021 - 05.2022

Human Resources Specialist

U.S. Army Active Duty
04.2019 - 07.2021

Joint Node Network Operator

U.S. Army Active Duty
04.2016 - 11.2017

Satellite Transportable Terminal Operator

U.S. Army Active Duty
04.2016 - 08.2017

Fiber and LAN Cable Installer and Maintainer

U.S. Army Active Duty
11.2015 - 04.2019

Professional Master's in Forensic Science - Forensic Science

Florida International University

Bachelor of Science - Investigative Forensics

University of Maryland Global College

High School Diploma -

Murphy High School

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