Ayanna Danea Gomez
San Antonio,TX
Summary
I am a leader in the Grocery/ Retail industry. I drive for record breaking performance in customer experience. I have successfully developed strategies and business plans to break store records in high profit development. As a potential candidate, I bring a strong skillset to adapt to the company's environment to continue my development.
Overview
7
7
years of professional experience
Work History
Central Checkout Lead
H-E-B
03.2017 - Current
- Advocate and leader responsible for piloting programs designs to transform and modernize the front end experience.
- Analyze business needs and predictions to meet the demand of growing volume by ensuring proper staffing, scheduling, and trainings of HEB partners.
- Leading a team of partner involved in the front end experience through coaching feedback and development plan to perform successfully in their roles.
- Ensure checkout operations run efficiently while ensuring partners are providing exceptional customer experience at checkout..
- Responsible for the safety and wellness of all customers, partners, and vendors on premises of the property.
Education
Bachelor of Science - Criminology
Texas A&M University- San Antonio
04.2023
Associate of Science - Biology
Palo Alto College
San Antonio, TX06.2018
Skills
- Patience and Empathy
- Reliability and punctuality
- Bagging techniques
- Cash handling expertise
- Team Management
- Project Development
- Talent Development
Timeline
Central Checkout Lead
H-E-B
03.2017 - Current
Bachelor of Science - Criminology
Texas A&M University- San Antonio
Associate of Science - Biology
Palo Alto College
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