Years of professional experience
Hi, I’m
Ayannia Williams
Houston,TX
Summary
Detail-oriented and proactive CIS graduate with a strong foundation in technology and a commitment to continuous improvement. Proven ability to tackle complex challenges through effective self-management and collaboration. Recognized for academic excellence and equipped with a diverse skill set tailored to meet the evolving needs of the tech industry. Eager to contribute innovative solutions and drive success in a dynamic work environment.
Overview
3
Work History
AmazonPflugerville, TX
Warehouse
07.2023 - 08.2023
Job overview
- Ensured adherence to supervisors' instructions.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Staged and sorted multiple types of products for loading.
Chick-fil-AKilleen, TX
Front of House Member
03.2023 - 07.2023
Job overview
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
H-E-BKilleen, TX
Cashier
05.2022 - 01.2023
Job overview
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Olive GardenKilleen, TX
Hostess
08.2021 - 11.2021
Job overview
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Monitored training of new employees.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
University of Houston
Bachelor of Computer Information Systems
Central Texas College
Associates Degree from Interdisciplinary Studies
Skills
- Material Handling
- Order Preparation
- Operations Support
- Loading and unloading
- Order Fulfillment
- Microsoft Excel
- Health and Safety Regulations
- Safety Training
- Picking and Packing
- Basic Mathematics
- Service desk support
- Computer service
Timeline
Warehouse
Amazon
07.2023 - 08.2023
Front of House Member
Chick-fil-A
03.2023 - 07.2023
Cashier
H-E-B
05.2022 - 01.2023
Hostess
Olive Garden
08.2021 - 11.2021
University of Houston
Bachelor of Computer Information Systems
Central Texas College
Associates Degree from Interdisciplinary Studies