Ayben Kiziltan
Las Vegas,NV
Overview
21
21
years of professional experience
Work History
Pitt Boss/ Floor Supervisor
Wynn Las Vegas
Las Vegas, NV
01.2022 - 11.2022
- Monitored all gaming activities to ensure fairness and integrity.
- Monitored payment of hand-delivered jackpots to verify promptness.
- Supported confidentiality of casino trade secrets and proprietary information and directed business processes, customer lists and marketing plans.
- Analyzed customer feedback data to improve guest experience within the casino.
- Established and enforced banks and table limits for each game type.
- Moderated floor disputes to protect business assets and resolve customer service issues.
- Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
- Observed gamblers' behavior for signs of cheating and notified security staff.
- Maximized customer satisfaction by controlling dealer actions and promoting consistent gaming environments.
- Resolved disputes between players or dealers in a professional manner.
- Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards and notified security staff promptly.
- Conducted daily audits of table inventory including chips, cards, dice.
- Managed multiple games simultaneously while maintaining orderliness at the tables.
Poker Room Manager
Underground Poker Lounges
Istanbul, Turkey
08.2014 - 12.2021
- Organized and managed the daily operations of a poker room, including staffing and scheduling of staff.
- Implemented promotional programs designed to attract new customers while increasing sales revenues.
- Resolved customer complaints and payout errors.
- Reviewed financial reports to ensure accuracy in accounting practices.
Pitt Boss/Floor Supervisor
Cosmopolitan Of Las Vegas
Las Vegas, NV
07.2012 - 07.2014
Poker Dual Rate Supervisor
W.S.O.P.
Las Vegas, NV
05.2012 - 07.2014
Poker Room Dealer
Underground Poker Lounges
Istanbul, Turkey
04.2008 - 04.2012
High Limit Baccarat Manager
Caesars Palace Hotel And Casino
Las Vegas, NV
01.2007 - 04.2008
Pitt Boss/ Roulette Manager
Station Casinos
Las Vegas, NV
11.2004 - 01.2007
Table Games Dealer/Dual Rate Supervisor
Flamingo Hotel And Casino
Las Vegas, NV
02.2002 - 11.2004
Table Games Inspector
Emperyal Casinos Polat Rennaisance
Istanbul, Turkey
Table Games Inspector
Buyuk Kulup Ciftehavuzlar
Education
Associate Degree - Tourism, Travel And Hotel Management
Marmara University
Istanbul05-1994
High School Diploma -
Sisli Terakki Lisesi
Istanbul06-1991
Languages
English
Professional
Turkish
Professional
References
- Berkay BIRINCIOGLU/ Princess Casinos Santo Domingo General Manager +18297090143
- Amy ROBINS/ Wynn Resort Table Games Assistant Casino Manager +17024653233
- Pinar MOORE/ NASA I.T. Project Manager and System Engineer +14109003392
References
References available upon request.
Timeline
Pitt Boss/ Floor Supervisor
Wynn Las Vegas
01.2022 - 11.2022
Poker Room Manager
Underground Poker Lounges
08.2014 - 12.2021
Pitt Boss/Floor Supervisor
Cosmopolitan Of Las Vegas
07.2012 - 07.2014
Poker Dual Rate Supervisor
W.S.O.P.
05.2012 - 07.2014
Poker Room Dealer
Underground Poker Lounges
04.2008 - 04.2012
High Limit Baccarat Manager
Caesars Palace Hotel And Casino
01.2007 - 04.2008
Pitt Boss/ Roulette Manager
Station Casinos
11.2004 - 01.2007
Table Games Dealer/Dual Rate Supervisor
Flamingo Hotel And Casino
02.2002 - 11.2004
Table Games Inspector
Emperyal Casinos Polat Rennaisance
Table Games Inspector
Buyuk Kulup Ciftehavuzlar
Associate Degree - Tourism, Travel And Hotel Management
Marmara University
High School Diploma -
Sisli Terakki Lisesi