Ayda L Alvarez
Union City,NJ
Overview
5
5
years of professional experience
Work History
Independent Freight Dispatcher
Self Employment Specialists
New York, NY
08.2023 - 04.2024
- Dispatch drivers to various locations based on customer orders and delivery schedules.
- Respond to all inquiries via phone, email, or chat.
- Manage pick-up ETA. delivery updates and request POD's.
- Coordinate domestic travels for drivers, Manage calendars, Process invoices, and expenses.
- Respond to customers on any status inquiries and anticipated delays.
- File BOL, POD's and other important documents.
- Negotiate loads with brokers.
- Build and maintain trusting relationships with brokers, shippers, drivers and other department heads contributing to a good business.
- Work independently, Problem solving skills and others administrative tasks.
- Customer service.
Order Entry Specialist
Samsung C&T AMERICA, INC
New York, NY
07.2019 - 05.2023
- Entering manual national and international customer purchase orders in a high volume quickly.
- Review incoming EDI orders in detail and create Bulk orders for EDI to hold inventory.
- Revise inventory and provide availability to sales team before entering orders.
- Order Allocation, generate Pick Tickets to the warehouse , send UPC codes and coordination with 3PLs on all aspects of orders fulfillment.
- Assist the internal and external team with system information, updates about any change, order's modification, discrepancies, logistic, etc.
- Collect and file documentation as customer orders, BOL's, POD's , pick tickets by Account, Partner and brand.
- Working with credit team to approve orders according to company policy and update terms for payments.
- Sample request processing, track and delivery.
- Others relevant duties assigned as needed
Education
B.A in Spanish, English And French -
La Salle University
01.2012
Assistant's Office Course -
British Institute
01.2004
Skills
- Ability to maintain attention to detail eye for detail and organizational skill
- Interpersonal communication skills
- Critical thinking skills in order to resolve issues promptly
- Ability to Identified process improvement
- Self-Management
- Delivery results
- Order Management, ERP systems, databases, EDI, logistic, file, MS Office, Excel, etc
- Multi-task, Customer service & Typing speed
- Bilingual
Languages
- Spanish, As a mother tongue
- English, Fluent
- French, Basic
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Elementary
Timeline
Independent Freight Dispatcher
Self Employment Specialists
08.2023 - 04.2024
Order Entry Specialist
Samsung C&T AMERICA, INC
07.2019 - 05.2023
B.A in Spanish, English And French -
La Salle University
Assistant's Office Course -
British Institute