Summary
Overview
Work History
Education
Skills
Timeline
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Aydan Elizabeth Zuther

Portage,WI

Summary

Gifted tour professional dedicated to giving guests memorable experiences. Delivers on promised entertainment or education for site-specific tours. Focused on continuously improving tours with new information and better group management. Articulate and engaging Tour Guide experienced in running fun, informative tours. Smoothly accomplishes tour goals and manages unplanned questions or situations. Expert in maintaining group schedules and strong safety standards. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Accomplished Ski Rental Technician with 2 years of experience delivering superior rental service assistance and customer care. Successfully introduced customers to rental options and drove sales. Upbeat professional dedicated to answering questions and resolving problems.

Overview

4
4
years of professional experience

Work History

Certified Nursing Assistant

St. Paul Elder Services
09.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Guide

Dells Boat Tours
06.2023 - 08.2023
  • Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Organized and conducted daily tours for groups of up to 160 people.
  • Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
  • Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Described tour points of interest to group members, responding to general inquiries and questions.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Followed safety protocols at all times while guiding guests through the tour areas.
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Maintained a positive attitude and enthusiasm when interacting with guests.

CNA

Colombia County Healthcare Center
01.2021 - 05.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Documented patient care services by charting in designated areas.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.

Ski Rental Technician

Cascade Mountain
11.2021 - 03.2023
  • Inspected rental equipment for any damage or wear and tear prior to renting out.
  • Assisted customers with selecting the appropriate ski size, type, and style based on their skill level and desired terrain.
  • Cleaned and maintained rental skis, boots, poles, bindings, helmets, goggles in accordance with safety regulations.
  • Adjusted bindings to ensure proper fit of customer's boots.
  • Provided customers with detailed instructions on how to use the equipment safely and effectively.
  • Performed minor repairs to rental equipment such as waxing skis, tightening screws.
  • Instructed customers on proper fitting techniques for ski and snowboard boots and clothing.
  • Answered customer inquiries regarding product features and benefits.

Education

Some College (No Degree) - Bachelor of Science Nursing

University of Wisconsin - Oshkosh
Oshkosh, WI

Portage High School
Portage, WI
06.2023

Skills

  • Compassionate Communication
  • Complex Problem-Solving
  • Direct Patient Care
  • Collecting Specimens
  • Guest Engagement
  • Lead Conversion
  • Maintenance Management
  • Product Promotion
  • Patient Care
  • Collecting vital signs
  • Basic Life Support
  • Bedside manner
  • Medical terminology knowledge
  • Electronic Charting
  • Customer Service
  • Tourism Development
  • Transportation and Travel
  • Group Oversight
  • Company Branding
  • Guest Relations
  • Special Needs Clients
  • Answering Client Questions
  • Customer Engagement
  • Research
  • Public Speaking
  • Locale Research
  • Safety Procedures
  • Cleaning
  • HIPAA Compliance

Timeline

Certified Nursing Assistant

St. Paul Elder Services
09.2024 - Current

Guide

Dells Boat Tours
06.2023 - 08.2023

Ski Rental Technician

Cascade Mountain
11.2021 - 03.2023

CNA

Colombia County Healthcare Center
01.2021 - 05.2023

Portage High School

Some College (No Degree) - Bachelor of Science Nursing

University of Wisconsin - Oshkosh

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Aydan Elizabeth Zuther