AYDE FRANCO
Chicago,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm a team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Specimen Processor
NTl Laboratory
Skokie, IL
08.2024 - Current
- Receiving and sorting specimens: Lab processors receive and organize specimens for testing.
- Data Entry: I accurately enter specimen data into laboratory information systems.
- Sample preparation: This includes tasks like centrifuging samples and preparing them for analysis.
- Maintaining records: They ensure all specimens are properly documented and tracked.
- Following protocols: Lab processors adhere to strict guidelines to ensure the accuracy and reliability of test results.
- Customer Interaction: They may handle inquiries from clients and healthcare practitioners regarding specimen status.
Receptionist Coordinator
Advocate Medical Group
Chicago, IL
01.2018 - 10.2023
- Monitored front areas so that questions could be promptly addressed.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Managed over 80 customer calls per day or more on a daily basis.
Receptionist Assistant
Liberty Auto Plaza Nizzan Volkswagen/Kia
Libertyville, IL
05.2015 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Managed over 80 customer calls per day or more on a daily basis.
Education
Licence - Beautician
Cosmetology Spa Academy
03.2020
High School Diploma -
Mundelein High School
06.2016
Skills
- Scheduling Appointments
- Telephone etiquette
- Microsoft Office proficiency
- Customer service
- Insurance Verification
- Organizational skills
- HIPPA Compliance
- Fluent in Spanish
Timeline
Specimen Processor
NTl Laboratory
08.2024 - Current
Receptionist Coordinator
Advocate Medical Group
01.2018 - 10.2023
Receptionist Assistant
Liberty Auto Plaza Nizzan Volkswagen/Kia
05.2015 - 01.2018
High School Diploma -
Mundelein High School
Licence - Beautician
Cosmetology Spa Academy