Ayden Abrams
Auburn
Summary
Results-oriented professional with extensive experience at PGP Motorsports Park, specializing in customer service and team collaboration. Proven ability to train staff and improve operational efficiency in high-pressure environments. Strong problem-solving skills utilized to address challenges and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Supervisor
PGP Motorsports Park
Auburn
04.2023 - Current
- Supervised daily operations of track staff during events and practices.
- Coordinated setup and teardown of racing equipment and facilities.
- Trained new team members on safety protocols and operational procedures.
- Facilitated team meetings to discuss workflow improvements and safety updates.
- Provided guidance, support, and feedback to employees on their job performance.
- Resolved customer complaints in a timely manner, providing exceptional customer service.
- Coordinated daily shift schedules for crew members to maximize efficiency and productivity.
- Responded quickly to emergency situations utilizing effective problem solving skills.
Sales Associate
Home Depot
Bellevue
07.2021 - 09.2023
- Trained new associates on product knowledge, customer service protocols, and operational procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Science - Welding
Green River Community College
Auburn, Washington, WA07-2027
No Degree - Concentration in Music Recording Arts
Bellevue College
Bellevue, Washington, WASkills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Adaptability
- Effective communication
Timeline
Crew Supervisor
PGP Motorsports Park
04.2023 - Current
Sales Associate
Home Depot
07.2021 - 09.2023
Associate of Science - Welding
Green River Community College
No Degree - Concentration in Music Recording Arts
Bellevue College