Ayden Brown
Maryland Heights,MO
Summary
Dynamic and adaptable professional with experience at Federal Express, excelling in package handling and team collaboration. Proven ability to enhance operational efficiency and reduce damage rates through meticulous attention to detail and adherence to safety protocols. Strong problem-solving skills complemented by a commitment to customer satisfaction and quality service.
Overview
8
8
years of professional experience
Work History
Package Handler
Federal Express
Champaign, IL
08.2025 - 03.2026
- Sorted packages efficiently for timely delivery to maintain operational workflow.
- Operated material handling equipment to assist in loading and unloading shipments.
- Conducted routine quality checks to ensure package integrity and accuracy.
- Collaborated with team members to streamline sorting processes and enhance productivity.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Chef
Freddy's Frozen Custard & Steakburgers
Champaign, IL
03.2025 - 08.2025
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
- Collaborated with team members to deliver high-quality customer service during busy shifts.
- Engaged with customers to enhance dining experience through personalized service.
- Adapted quickly to changing kitchen priorities while maintaining efficiency and quality standards.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Drive Thru Order Taker
Portillos
Champaign, IL
04.2024 - 03.2025
- Processed customer orders efficiently using point-of-sale systems.
- Assisted in maintaining accurate inventory levels during peak hours.
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Trained new team members on order-taking procedures and system usage.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Welcomed customers and provided quick and attentive service.
- Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
- Warmly greeted and welcomed customers to establishment before requesting food order.
Clerk
Circle K
Champaign, IL
06.2023 - 03.2024
- Processed customer transactions efficiently at point of sale.
- Maintained accurate inventory levels through regular stock checks.
- Assisted customers with product inquiries and service needs.
- Collaborated with team members to enhance store operations.
- Handled cash management and reconciled daily sales reports.
- Implemented store promotions to improve customer engagement.
- Trained new clerks on operational procedures and systems.
- Ensured compliance with health and safety standards in-store.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
General Laborer
Diamond Drives by Timken
Fulton, IL
10.2022 - 05.2023
- Operated various hand and power tools to complete tasks efficiently.
- Assisted in loading and unloading materials for production processes.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to meet daily production goals effectively.
- Conducted routine inspections of equipment to identify maintenance needs.
- Followed safety protocols consistently, reducing workplace incidents significantly.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Increased productivity with effective communication and collaboration among team members.
- Performed quality checks on products and materials to identify any defects.
Chef
Caseys General Stores Inc
Erie, IL
03.2022 - 10.2022
- Followed safety and sanitation protocols to ensure food safety compliance.
- Supported menu development by providing input on seasonal ingredients and specials.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
General Laborer
Deines-Nitz Solutions
Hillsdale, IL
02.2021 - 03.2022
- Trained new employees on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency in operations.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Cleaned and maintained tools, equipment and worksites.
Sandwich Artist
Subway
Hillsdale, IL
09.2018 - 01.2021
- Prepared and assembled sandwiches according to customer specifications and health regulations.
- Maintained cleanliness and organization of workstations to ensure compliance with food safety standards.
- Assisted in training new employees on sandwich preparation techniques and customer service protocols.
- Managed inventory levels, ensuring availability of ingredients while minimizing waste through effective stock rotation.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline operations, improving overall efficiency during peak hours.
- Implemented best practices for food handling and preparation, enhancing product quality and safety standards.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Chef
Happy Tummy Diner
Cordova, IL
10.2017 - 09.2018
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
Education
High School Diploma -
Erie High School
Erie, IL03.2020
Skills
Heavy lifting
Team collaboration
Warehouse safety
Package unloading
Adaptable to change
Truck loading and unloading
Equipment operation
Hand truck operation
Physical stamina
Package loading
Willing to learn
Problem-solving
Attention to detail
Physical strength and stamina
Safety precautions
Critical thinking
Food safety and sanitation
Customer service
Food quality
Food presentation
Kitchen equipment operation and maintenance
Customer satisfaction
Cash handling
Multitasking
Time management
Customer communication
Timeline
Package Handler
Federal Express
08.2025 - 03.2026
Chef
Freddy's Frozen Custard & Steakburgers
03.2025 - 08.2025
Drive Thru Order Taker
Portillos
04.2024 - 03.2025
Clerk
Circle K
06.2023 - 03.2024
General Laborer
Diamond Drives by Timken
10.2022 - 05.2023
Chef
Caseys General Stores Inc
03.2022 - 10.2022
General Laborer
Deines-Nitz Solutions
02.2021 - 03.2022
Sandwich Artist
Subway
09.2018 - 01.2021
Chef
Happy Tummy Diner
10.2017 - 09.2018
High School Diploma -
Erie High School