Enthusiastic retail leader skilled in supervising operations and improving inventory control. Recognized for fostering teamwork and a positive atmosphere while ensuring compliance with safety regulations and company policies.
Overview
3
3
years of professional experience
Work History
ON Stocking TA
Walmart
Tawas City, MI
02.2025 - Current
Enhanced the shopping experience by curating a visually appealing retail environment that showcased products effectively.
Ensured compliance with all company policies, procedures, safety regulations, resulting in an organized retail environment.
Collaborated with team members to maintain a clean, organized, and efficient retail environment.
Maintained a clean and organized retail environment, ensuring easy navigation for customers.
Improved inventory control in retail environments, conducting regular checks to prevent loss.
Shift Leader
Dairy Queen Grill & Chill
East Tawas, MI
02.2023 - 02.2025
Supervised daily operations to ensure optimal service delivery and customer satisfaction.
Trained and mentored new team members on operational procedures and customer service standards.
Managed cash handling processes, ensuring accuracy in transactions and end-of-shift reconciliations.
Resolved customer complaints promptly, enhancing overall guest experience and loyalty.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.