I am a compassionate and detail-oriented individual with experience in both the hospitality and animal welfare. I have strong collaboration skills and I am very adaptable to situations involving animals and costumers. I am ready to leverage skills to create impactful experiences for customers and animals.
Overview
2
2
years of professional experience
Work History
Volunteer Host and Waiter
Bella Vista Crab Feed
52 Natoma St, Folsom, Ca
02.2023 - 02.2024
Greeted and seated guests, ensuring prompt and friendly service.
Handled customer inquiries and resolved issues to enhance dining experience.
Maintained cleanliness and organization of host station and entrance area.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Contributed to team success through effective communication and cooperation with fellow volunteers and management.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Animal Shelter Volunteer
Fat Kitty City
2201 Francisco Dr #140-564, El Dorado Hills
08.2022 - 05.2023
Assisted in daily animal care, including feeding and grooming animals.
Maintained cleanliness of shelter facilities to ensure safe environments for animals and visitors.
Participated in volunteer training sessions to enhance skills and knowledge of animal welfare.
Cleaned and sanitized cages and living areas to promote health and wellbeing.
Provided companionship and comfort to animals in need of extra love and attention.
Increased animal socialization by engaging in regular playtime sessions with cats at the shelter.
Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
Cared for the special needs cat Ellie during my break times by feeding her, playing with her, cleaning her, and sitting with her which allowed positive interactions.
Followed pet care instructions for dietary needs and medication regimens.
Education
High School Diploma -
Bella Vista High School
Fair Oaks, CA
Skills
Customer service
Team collaboration
Multitasking proficiency
Adaptable to change
Detail-oriented
Compassionate communication
Cat socialization
Animal care
Animal nutrition
Animal handling
Feeding and watering
Decision-making
Work prioritization
Critical thinking
Food intake monitoring
Supply unloading and storage
Pet owner advisory
Languages
American Sign Language
Professional Working
English
Native or Bilingual
Interests
Rock Climbing
Backpacking
Kayaking
Hiking
Playing Sports
Camping
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Drawing and Painting
Backpacking and Hiking
Animal Care
Geocaching
Participating in local clean-up initiatives
I enjoy helping others and giving back to the community
I enjoy studying paleontology and volunteering at dig sites