Ayden Laviolette
Port Lavaca,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager's Assistant
AIL Tipsy Bean
08.2022 - Current
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Prepare orders for customers.
- Overlook Baristas on day shift.
- Manage Bar Tending needs for evening shifts.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Nail Salon Receptionist
Sarah's Nail
09.2021 - 05.2022
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Communicated with spa team members if clients canceled or changed appointment times.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Listened closely to customer complaints and responded appropriately to issues.
- Handled payments and processed credit card transactions.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled for appropriate treatments and time slots.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
Education
High School Diploma -
Calhoun High School
201 Sandcrab Blvd, Port Lavaca, TX 06.2023
Certification
TABC Certification
Food Handler's Certification
References
Domitila Garcia - Teacher 361-827-6091
Alyssa Thigpen - Co-Worker 361-648-5099
Timeline
Manager's Assistant
AIL Tipsy Bean
08.2022 - Current
Nail Salon Receptionist
Sarah's Nail
09.2021 - 05.2022
High School Diploma -
Calhoun High School
TABC Certification
Food Handler's Certification