Michael Shippert
Madison,WI
Summary
Dynamic professional recognized for strong communication and conflict resolution skills. Experienced in employee training and managing inventory systems, dedicated to fostering a collaborative and efficient working environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Menards
Madison, WI
08.2025 - Current
- Coordinated daily operations to support management decisions and team efficiency.
- Assisted in scheduling staff shifts and managing employee attendance records.
- Maintained inventory systems and tracked product availability for customer needs.
- Organized training sessions to enhance team skills and product knowledge.
- Developed reports on departmental performance and operational workflows.
- Contributed to the overall efficiency, accuracy, and production of the yard, receiving staff.
- Maintained a neat and clean appearance of the yard, receiving, and Menards.com/special order pickup areas at all times, as well as any other work necessary to provide a good working environment.
- Implemented safety standards across those supervising and in-store to ensure safety for both the team and customers.
- Procured customer orders efficiently and effectively.
- General overall responsibility for the outside yard, receiving, and unloading/loading merchandise.
Special Order Pickup/Receiving Associate
Menards
Madison, WI
09.2021 - 08.2025
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Provided assistance in loading customer orders onto delivery trucks for shipment.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
- Ensured compliance with safety regulations while working in the receiving area.
- Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
- Evaluated receiving processes regularly and recommended improvements where needed.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Provided assistance in loading customer orders onto delivery trucks for shipment.
- Maintained records of all incoming products, including quantity received and location in warehouse.
- Ensured compliance with safety regulations while working in the receiving area.
Manager's Assistant
Menards
Freeport , IL
08.2020 - 08.2021
- Organized schedules and meetings for management team and staff.
- Managed inventory levels and placed orders for office supplies, and various advertising materials.
- Coordinated communication between departments to ensure project alignment.
- Assisted in training new employees on company policies and procedures.
- Maintained filing systems for documents and correspondence efficiently.
- Handled customer inquiries and resolved issues promptly and effectively.
- Prepared reports and presentations for management review meetings.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Drove customer feedback to deliver information to management for corrective action.
- Organized, designated areas for new product distribution.
Special Order Pickup/Receiving Associate
Menards
Freeport, Illinois
07.2014 - 08.2020
- Received and inspected incoming merchandise for quality and accuracy.
- Organized and maintained inventory storage areas for efficient access.
- Operated forklifts and pallet jacks to move heavy materials safely.
- Collaborated with team members to streamline receiving processes.
- Documented discrepancies in shipments for reporting purposes.
- Assisted in training new staff on safety protocols and procedures.
- Maintained cleanliness and organization in the receiving area daily.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Sorted and labeled items according to size, type, style, color or product code.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Organized backroom storage areas by item type in order to maximize space utilization.
- Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
Education
High School Diploma -
Aquin High School
Freeport05-2014
Some College (No Degree) - General Studies
Highland Community College
FreeportSkills
- Inventory management
- Employee scheduling
- Staff training
- Performance analysis
- Customer relationship management
- Cross-department communication
- Effective communication
- Problem solving
- Conflict resolution
Certification
Fork Lift License
Timeline
Manager's Assistant
Menards
08.2025 - Current
Special Order Pickup/Receiving Associate
Menards
09.2021 - 08.2025
Manager's Assistant
Menards
08.2020 - 08.2021
Special Order Pickup/Receiving Associate
Menards
07.2014 - 08.2020
High School Diploma -
Aquin High School
Some College (No Degree) - General Studies
Highland Community College