Ayden Nguyen

- Involved with the development of my own personal leadership skills.

- Collaborated with other participants in developing and working toward a Systems Thinking Project.

- Attended leadership workshops and witnessed other examples of leadership in day-to-day life.

• Helped customers complete purchases.
• Involved heavily with customer service and satisfaction.
• Greeted customers entering the establishment and responded promptly to customer needs.
• Involved in the sanitation and upkeep of cleanliness related to customer areas.
• Multitasking related to money handling, order fulfillment, and restocking.

• Maintained a clean working environment for fellow employees and a clean seating area for customers.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests to directly improve their satisfaction with a drink.
• Focused on customer happiness with a blend of speed, service, and quality.