Dedicated professional with strong customer service skills and the ability to manage high-pressure situations. Proven track record in enhancing guest satisfaction and maintaining a clean, welcoming environment.
Work History
Host/Custodial Busser
5 Months
Piloni's Italian Restaurant | 03.2026 - Current
Greeted and seated guests, ensuring prompt service and optimal dining experience.
Managed reservation system to maximize table turnover and guest satisfaction.
Coordinated with kitchen staff to communicate special requests and dietary needs.
Handled guest inquiries and complaints with professionalism, resolving issues efficiently.
Maintained cleanliness of entry area, contributing to overall positive first impressions.
Monitored wait times and communicated effectively with guests regarding seating availability.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Warehouse Worker
7 Months
Malavolti Aviation Services | 08.2025 - 03.2026
Operated pallet jacks to efficiently move inventory within warehouse.
Followed safety protocols consistently, contributing to a secure working environment for all staff.
Prepared shipping documentation, ensuring compliance with aviation regulations and company policies.
Monitored stock levels and reported discrepancies to management for timely resolution.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Increased accuracy of inventory records through meticulous documentation and regular audits.
Assisted in loading and unloading aircraft cargo, ensuring accurate placement and securing of goods.
Maintained inventory accuracy through regular cycle counts and reconciliations.
Collaborated with team members to streamline sorting processes, improving overall efficiency.
Courtesy Clerk
9 Months
Kroger | 09.2024 - 06.2025
Assisted customers in locating merchandise, enhancing overall shopping experience.
Operated cash register efficiently, processing transactions accurately and swiftly.
Supported team members during peak hours, fostering a collaborative work environment.
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Helped customers take merchandise out of store and loaded items into vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Handled customer inquiries and complaints effectively, resolving issues promptly to maintain satisfaction.
Education
High School Diploma
Terre Haute South Vigo High School | Terre Haute, IN | 06-2027