Ayden White
Villa Park,California
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
Work History
HVAC Service and Sales Assistant
White Mechanical Incorporated
Trabuco Canyon, CA
03.2019 - Current
- Reported problems with company equipment and vehicles to crew foreman for quick resolution to keep the company running efficiently
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE safety equipment
- Contacted vendors to procure supplies and tools to meet organizational demand
- Unloaded and loaded trucks using proper hoisting techniques to avoid accidents and injuries
- Secured supplies to ensure safety when driving on the road
- Attended employee meetings and training to learn about new techniques, trends, and technologies
- Used troubleshooting tools and techniques to assess heating systems and repair malfunctioning parts
- Went out on calls with lead salesman and helped evaluate what the customer needed to replace and what their best purchase options were
- Ensured customer satisfaction by wearing proper gear to keep homes and worksites clean and the way they were when we arrived.
Bellman/Valet/Guest Service Representative
The Scott Resort and Spa
Scottdale, AZ
09.2023 - 12.2023
- Greeted visitors pleasantly upon arrival and offered immediate assistance with luggage, and directed to check-in or any other location on property.
- Provided directions and information about the hotel, local attractions, and available services.
- Transported guests' luggage to their room or other designated areas within the hotel premises.
- Ensured all guest requests were handled promptly and efficiently.
- Maintained a neat appearance of the lobby area at all times.
- Answered inquiries regarding hotel services, facilities, events, and hours of operation.
- Communicated effectively with colleagues to ensure that guest needs are met in a timely manner.
- Provided concierge services such as making restaurant reservations and providing transportation with the resort shuttle.
- Performed light housekeeping duties including vacuuming carpets, dusting surfaces, emptying trash cans.
- Delivered messages from front desk staff to guests throughout the day.
- Coordinated transportation services for special events or groups when necessary.
- Conducted daily inspections of public areas to ensure they are well maintained.
- Adhered to safety protocols at all times while on duty.
- Held doors open for people entering building.
- Delivered packages, messages and other items to guest rooms.
- Discussed guest issues with front desk manager to devise speedy resolutions.
- Reported room or property issues to maintenance staff for repairs.
- Oversaw hotel lobby and inspected commonly used equipment to achieve adequate sanitary standards.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Prepared and maintained the morning tea service for guests
Valet
Pelican Hill Resort
06.2023 - 08.2023
- Received and welcomed guest vehicles, adhering to Forbes five-star guidelines.
- Provided guidance and assistance to guests navigating the large resort.
- Managed and coordinated transportation requests for guests
- Provided transportation services to resort guests, both onsite and offsite
- Offered support to guests for any additional requirements or inquiries
- Managed and organized keys for various organizations during high-volume drive-in events
- Maintained professional appearance daily.
- Assisted with the proper labeling and management of customer baggage.
- Efficiently managed vehicle parking through ticket organization
- Coordinated with team members to retrieve vehicles promptly, enhancing overall customer satisfaction.
- Ensured vehicles used for transportation are in good order (full tank of gas, clean interior and exterior, keeping water bottles stocked in vehicles for guests, etc…)
- Managed guard gates and prepared for guest arrival through printing and organizing dash passes
- Dispatched front desk when a check-in was approaching
Fast Food Worker
Taco Bell
Rancho Santa Margarita, CA
04.2020 - 05.2020
- Facilitated the packaging of menu items into bags or trays and placed drink orders into carriers for easy transport
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination
- Established and maintained open, collaborative relationships with the kitchen team to maximize efficiency
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Assisted with washing dishes to keep production ongoing.
Education
Bachelor of Sports Business (in progress) -
W. P. Carey School of Business, Arizona State University
05.2024
Skills
- Excel
- Technology
- Problem solving
- Communication
- Marketing
- Guest Services
- Safety policies and procedures
- Effective Organization
- Professional Appearance
Leadership/Volunteer Experience
Leader, Guys Giving Back volunteer organization, 08/01/18, 08/01/20, Helped direct and lead people at volunteer events by guys giving back, Helped with transportation to the volunteer events, Helped lead peers to stay positive and do the best they can., Followed directions to ensure the assigned tasks got completed correctly and on time
Affiliations
- Enjoy staying active, healthy, and fit
- Family
Languages
English
Full Professional
References
References available upon request.
Timeline
Bellman/Valet/Guest Service Representative
The Scott Resort and Spa
09.2023 - 12.2023
Valet
Pelican Hill Resort
06.2023 - 08.2023
Fast Food Worker
Taco Bell
04.2020 - 05.2020
HVAC Service and Sales Assistant
White Mechanical Incorporated
03.2019 - Current
Bachelor of Sports Business (in progress) -
W. P. Carey School of Business, Arizona State University
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