Aydian Swain-Crowley
Atoka,TN
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Housekeeper
Comfort Inn & Suites
Atoka, TN
08.2018 - 07.2024
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Disinfected telephones, light switches and other frequently touched objects.
- Interacted pleasantly with clients and guests when performing daily duties.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported damage or theft of hotel property to management.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Communicated with maintenance team on damages to repair.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Sanitized all areas of the hotel lobby and public restrooms.
- Inspected furniture for damage or stains in between guest stays.
- Used cleaning chemicals following proper guidelines.
- Maintained and organized cleaning supplies stock.
- Ensured that all health standards were met during cleaning operations.
- Communicated with customers about requests for additional supplies or cleaning services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Parks and Recreation Concessions Lead
Town Of Atoka
Atoka, TN
04.2021 - 07.2022
- Planned, organized, facilitated and promoted diverse recreational programs.
- Provided oversight of the parks to ensure safety regulations were being followed.
- Ensured proper use of park facilities by enforcing applicable laws and regulations.
- Administered first aid and notified emergency medical personnel.
- Managed daily operations of recreational facilities.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Greeted guests upon arrival at designated parks; responded to inquiries from visitors regarding available amenities.
- Met with staff to discuss rules, regulations and work-related problems.
- Assisted with planning and implementing recreational activities for youth in the park.
- Monitored playground areas to ensure that all participants adhered to safety rules while playing on equipment.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Bartlett High School
Bartlett TN 05-2018
Some College (No Degree) - Forensic Psychology
Liberty University
Lynchburg, VASkills
- Guest Relations
- Customer Service
- Residential Cleaning
- Quality Assurance Controls
- Excellent Oral and Written Communication
- Cleaning Methods
- Hardworking
- Hospitality Background
- Customer-Oriented
- Complex Problem-Solving
- Exceptional Time Management
- Customer Service-Focused
- Exceptional Communicator
- Teamwork
- Health and Safety Compliance
- Housekeeping
- Quality Assurance
- Chemical Handling
Languages
Spanish
Limited
English
Full Professional
References
References available upon request.
Timeline
Parks and Recreation Concessions Lead
Town Of Atoka
04.2021 - 07.2022
Housekeeper
Comfort Inn & Suites
08.2018 - 07.2024
High School Diploma -
Bartlett High School
Some College (No Degree) - Forensic Psychology
Liberty University