Aydin Brown
Flint,MI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable while also successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
HVAC Assistant
Michigan Temperature Supply
09.2023 - Current
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Joined pipes or tubing to refrigerant and water sources to form a complete circuit.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Operated portable metal-working tools or power tools to fabricate, assemble, and install ductwork and chassis parts.
- Installed components to improve HVAC system performance.
- Operated a variety of power tools and hand tools.
- Followed safety protocols and best practices for installation, maintenance, or repair work.
- Installed new equipment in multiple customer locations.
- Cleared work sites of hazardous items.
- Answered customer questions and helped resolve various concerns.
- Troubleshoot various types of equipment during installation and processes.
- Set up and tested equipment in customer locations.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Inspected and tested equipment for conformance with specifications.
- Lubricated shafts and bearings to protect from moisture and corrosion.
Dishwasher
Pestos Italian Restaurant
10.2022 - 11.2022
- Cleared, washed, and stacked all plates, dining utensils, and trays quickly and without breaking.
- Stepped into additional roles during busy times to boost coverage of important stations. Such as greasing pans for food and pastries
- Kept the work area clean, dry, and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or sharp items used often by kitchen staff.
- Followed supervisor instructions to complete tasks on time.
- Stored dishes, utensils, and kitchen equipment in proper locations.
- Delivered washed dishes to various stations throughout the restaurant to help the team stay productive and focused on customer needs.
- Troubleshoot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Sorted and rinsed dirty dishes, glasses, and utensils before washing.
Education
Kearsley High School
Flint, MISkills
- Customer Service
- Customer Assistance
- Written and Verbal Communication
- Cleaning and Sanitizing
- Payment Collection
- Customer Complaint Resolution
- Product Merchandising
- Cash Handling
- Customer Satisfaction
- Customer Inquiries
- Product Recommendations
- Cash Management
cleaning and studying
Usually, when I have free time I like to spend it getting anything done at home that I can find. And then I love to research science, nature, technology, health, etc. I go all out when I clean because cleanliness is very important and it promotes emotional health. Even if I never make messes I love helping others regardless if it benefits me or not,
Timeline
HVAC Assistant
Michigan Temperature Supply
09.2023 - Current
Dishwasher
Pestos Italian Restaurant
10.2022 - 11.2022
Kearsley High School