Ayeen Nicole Bunag
Bergenfield,USA
Summary
Healthcare operations professional with experience supporting medical assistants, surgical scheduling, EHR charting, and patient coordination. Brings hands-on knowledge of prior authorizations, insurance verification, phlebotomy, and compliance-focused workflow support, along with a history of training staff and helping keep exam rooms, records, and procedures organized and ready.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Medical Assistant
Washington Ave Pediatrics
Bergenfield, NJ
05.2022 - Current
- Assisted physicians with small office procedures, contributing to patient care and operational flow.
- Executed blood draws and safely transported samples, ensuring timeliness and compliance with safety protocols.
- Obtained and recorded vital signs of patients to monitor health status., gave immunizations, did hearing and vision screenings, performed pulmonary function tests.
- Skillfully and professionally obtained vitals of pediatric patients and recorded as per protocol; cleaned and prepared to examine rooms before the patient.
- Demonstrated adeptness with laboratory state-of-the-art technology, adherence to new and existing procedures, and flexibility in daily performance to contribute to streamlined operations.
- Prepared, stocked, and ensured readiness of each exam room.
- Facilitated communication between patients and physicians, improving care coordination and patient satisfaction. between patients and physicians.
Manager/Surgical Coordinator
Cliffside Medical, LLC
Cliffside Park, NJ
02.2015 - 01.2023
- Established workflow processes, monitored daily productivity, and modified operations to enhance personnel effectiveness and activity outcomes.
- Trained employees on compliance requirements to ensure adherence to company and regulatory standards.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Complete coding for Gastric Surgery using ICD 10, CPT and HCPCS guidelines.
- Work directly with the physician to ensure accurate interpretation of coding and reimbursement.
- Scheduling patients for pre-op testing and obtaining medical clearances from primary care physicians.
- Ensuring all surgeries have been coded correctly
- Checked insurance information to verify prior authorization requirements for radiology and procedure testing.
- Coordinates with MVA insurances for claims and treatment authorizations
Head Medical Assistant
NORTH JERSEY ORTHOPAEDIC SPECIALIST
Closter, NJ
05.2014 - 02.2015
- Provide one-on-one assistance to an orthopedic surgeon in a clinic setting
- Rooming patients, collecting vital signs and health histories. Performing preoperative health histories
- Managed narcotic pain medications and prescription refills while collaborating with pharmacy to ensure patient safety
- Applied advanced casting techniques to support patient recovery and rehabilitation
- Removed staples, sutures, and casts. Provided wound care.
- Handled medical insurance, appointment setting and coordinating medical records.
- Conducted regular supply inventories and ordered supplies in the facility.
- Performed in-house autoclaving
- Delegated and coordinated tasks among coworkers to enhance clinic workflow and patient care
Head Medical Assistant/Surgical Tech
Summit Surgical Institute
Hackensack, NJ
03.2013 - 05.2014
- Hands-on experience in assisting with exams and minor procedures
- Took patients' vital signs, including blood pressure, temperature, height, and weight.
- Documented patient care accurately in medical records to ensure continuity of care
- Maintained a safe environment for patients and staff by adhering to safety protocols
- Demonstrated customer service skills while interacting with patients, families, and visitors
- Managed supplies and ensured cleanliness of exam rooms while providing clerical support
- Managed the front office by handling patient billing, scheduling appointments, and answering the phone.
- Substantial knowledge of maintaining compliance with organizational rules and procedures
Education
Bachelor of Science - Nursing
Perpetual Help College of Manila
Manila, PH10-2010
Associate - Health and Science
Far Eastern University
Manila03-2007
Skills
- EHR charting
- Phlebotomy
- Vital signs
- Immunization administration
- Insurance verification
- Preop coordination
- Prior authorization
- Claims processing
- Patient coordination
- Healthcare IT experience
- Supervision and leadership
- Team management
- MS office
Personal Information
- Title: Office Manager/Surgical Coordinator
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, AED Certification, CPR Certification, BLS Certification, May 2025 to May 2027
Languages
English - Fluent, Bilingual, Tagalog - Fluent
Additional information
- Clinical Skills:
- Medical Terminology
- Vital signs Taking EKGS ICD 10 and CPT codes
- Setting up trays for Autoclaving and Wrapping Instruments
- Draws Blood
- Surgical Tray Set-Up
- Strong ability to read heartbeat, blood pressure, all basic examination and assessments.
- Other Skills:
- Deep knowledge of computer skills such as word, power point, excel, outlook etc.
- Know the working of all basic medical instruments.
- Has knowledge on Electronic Medical Record.
- Keyboard (50WPM) Excel, Power Point, Word, EMR
Timeline
Medical Assistant
Washington Ave Pediatrics
05.2022 - Current
Manager/Surgical Coordinator
Cliffside Medical, LLC
02.2015 - 01.2023
Head Medical Assistant
NORTH JERSEY ORTHOPAEDIC SPECIALIST
05.2014 - 02.2015
Head Medical Assistant/Surgical Tech
Summit Surgical Institute
03.2013 - 05.2014
Bachelor of Science - Nursing
Perpetual Help College of Manila
Associate - Health and Science
Far Eastern University