Ayelen Gomez-Torres
DesMoines,WA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction across various roles, notably at Hudson News. Adept at quality control and product packaging, I excel in teamwork and communication, significantly improving stock accuracy and service levels. My attention to detail and reliability have consistently contributed to achieving and surpassing employer goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Packer
Hudson News
09.2023 - 05.2024
- Packed, and shipped items per customer specifications.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Restocked products and rotated items according to standard procedures.
- Assisted in inventory control measures, conducting regular counts for stock accuracy.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Loaded merchandise into specific packages suited for product dimensions.
- Organized items on racks, shelves and bins to maintain established order.
Housekeeper
Best Western Hotel
05.2022 - 03.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Retail Sales Associate
Dollar Tree
03.2022 - 05.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Merchandise Associate
HomeGoods
05.2021 - 04.2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Inspected merchandise for quality and arranged proper display location on floor.
- Proposed new ideas and concepts to enhance merchandise displays.
Education
No Degree -
Highline Community College
DesMoines, WAHigh School Diploma -
Truman Campus
Federal Way, WA06.2021
Skills
- Punctual and Reliable
- Attention to Detail
- Teamwork
- Product Packaging
- Time Management
- Quality Control
- Strong communicator
- Fast learner
- Maintaining Workplace Safety
Certification
CPR certified
Food handler card
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Packer
Hudson News
09.2023 - 05.2024
Housekeeper
Best Western Hotel
05.2022 - 03.2023
Retail Sales Associate
Dollar Tree
03.2022 - 05.2022
Merchandise Associate
HomeGoods
05.2021 - 04.2022
No Degree -
Highline Community College
High School Diploma -
Truman Campus