Ayesha Carter
La Mesa,CA
Summary
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Freelance Hairstylist and Makeup Artist
Self employeed
Columbia, SC
01.2014 - Current
- Guided clients in selecting ideal haircuts and hairstyles to achieve desired looks.
- Styles hair, including blowouts, curls, braids, ponytails, and updos.
- Completes haircutting techniques, including trims, layers, and texturizing.
- Performs haircoloring methods, such as highlights, ombre, and balayage.
- Provided product recommendations to clients to enhance their salon experience.
- Cultivated lasting relationships with clients, fostering loyalty and repeat appointments.
- Ensured cleanliness of the station and thorough sanitization of all tools for hygiene compliance.
- Adhered to salon policies and procedures to maintain a professional environment.
Assistant Manager
Helzberg Diamonds
Buford, Georgia
04.2025 - 10.2025
- Trains store staff by reviewing and revising sales training materials, delivering training sessions, reviewing job performance and coaching needs with retail store manager, and developing and implementing new product training.
- Trained staff to enhance customer service and managed purchasing and product displays to optimize sales.
- Developed and implemented innovative display concepts, constructed visually appealing merchandise presentations, and adhered to display schedules to attract and engage customers.
- Support sales and promotions: Monitor sales performance, help with sales goals, and execute promotional activities.
- Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery.
- Provided product information and support to customers, enhancing their shopping experience.
Trend/ Impulse Beauty Counter Manager
Macy’s
Buford, Georgia
09.2024 - 04.2025
- Motivated and inspired team to consistently achieve sales targets, fostering a culture of exceptional customer service.
- Supervised and trained beauty advisors, ensuring comprehensive understanding of product knowledge and effective sales techniques.
- Delivered personalized customer consultations, showcasing in-depth knowledge of product line to enhance customer experience.
- Recognized and analyzed best-selling product lines and feature hotspots to enhance sales strategies.
- Looking for link selling opportunities that will increase basket spending.
- Monitored and managed counter stock levels, coordinating with store management to replenish products.
- Replenish stock and maintain high standards of merchandising and housekeeping by ensuring that goods are attractively displayed and correctly priced in line with ticketing guidelines.
- Demonstrating flexibility in order to meet store needs and special events eg. Sale, peak trading periods, floor moves.
Visual Merchandising Manager
Express
Alpharetta, Georgia
09.2023 - 06.2024
- Define, design and implement a creative visual merchandising strategy.
- Create appealing and eye-catching visual displays that lead the customer through the entire store.
- Produce window displays, signs, interior displays, floor plans and special promotions displays.
- Collaborated with suppliers, manufacturers, and stores to ensure effective execution of visual merchandising plans.
- Come up with, revise and present design ideas with assistant merchandisers.
- Identify key messages and set a clear image of the end result.
- Managing layout plans of store and maintaining inventory of products.
- Managed educational materials for employee training on visual merchandising techniques.
- Creating and organizing promotions and advertising campaigns.
- Gathered insights on market trends and customer reactions to inform visual merchandising strategies.
- Analyzing sales figures —reporting growth, expansion, and change in markets.
Front Desk Receptionist (Part Time)
Parc at Dulth
Duluth, Georgia
09.2023 - 12.2023
- Greeted and welcomed guests upon arrival, creating a positive first impression of the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Provide basic and accurate information in-person and via phone/email.
- Maintained a tidy and presentable reception area, ensuring all necessary stationery and materials were readily available.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Receive, sort and distribute daily mail/deliveries.
- Update calendars and schedule meetings.
- Ordered front office supplies and managed inventory to ensure uninterrupted operations.
- Arrange travel and accommodations, and prepare vouchers.
- Keep updated records of office expenses and costs.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Stylist
AKIRA
Smyrna, GA
03.2023 - 05.2023
- Welcome customers as they enter our store.
- Create complete looks from head to toe to match clients’ style.
- Identified clients’ needs to recommend clothing items that enhance body type.
- Pick and recommend shoes and accessories that complement clients’ outfits.
- Offer personalized styling tips.
- Suggested alternative outfits and colors to create distinct looks tailored to client preferences.
- Informed customers about current fashion trends to guide purchase decisions.
- Provide product details, including fabrics, wash care instructions, prices and discounts.
- Ensure proper product presentation and stock replenishment.
- Remember loyal customers’ names, sizes and preferences and maintain friendly relationship.
Customer Service Representative
Verizon Wireless
02.2022 - 01.2023
- Answered calls to provide hospitable service and address customer needs.
- Provided remote customer service support by addressing inquiries and resolving issues.
- Evaluated customer complaints and concerns to identify solutions.
- Assist or transfer to the proper department for further assistance.
- Call customers to promote different promotions or to assist with payment arrangements, or flags on accounts.
- Encouraged customer participation in promotions to enhance engagement.
Retail Sales Associate
American Eagle Outfitters
Columbia, SC
04.2013 - 05.2017
- Maximized sales by delivering efficient, friendly service while maintaining a neat, clean, and well-presented store.
- Increased sales through exceptional customer shopping experiences.
- Fostered positive customer experiences by exemplifying AEO values and AEO Customer First behaviors.
Hair Stylist
Famous Hair
Columbia, SC
06.2015 - 02.2016
- Consulted with clients to determine their ideal haircut and hairstyle preferences.
- Styled hair with blowouts, curls, braids, ponytails, and updos, delivering personalized looks that meet client preferences.
- Completes haircutting techniques, including trims, layers, and texturizing.
- Performs haircoloring methods, such as highlights, ombre, and balayage.
- Recommended and promoted additional products and services, enhancing client satisfaction and increasing sales.
- Cultivated ongoing client relationships, fostering loyalty and repeat business.
- Keeps a clean station and sanitizes all tools.
- Follows all salon policies and procedures.
Education
Associate in Arts (AA) - Arts
Midlands Technical College
Columbia, SC06-2026
licensed cosmetologist - Cosmetology
Kenneth Shuler School of Cosmetology-Columbia
Columbia, SC12-2015
High school diploma - Columbia, SC
Columbia High School
Columbia, SC05-2013
Skills
- Point of sale (POS) systems
- Front desk operations
- Customer service excellence
- Upselling techniques
- Inventory management
- Cash handling expertise
- Microsoft Excel proficiency
- Project management abilities
- Client management
- Team leadership
- Creative problem solving
- Relationship building
- Communication skills
- Staff management
- Retail operations management
- Policy administration
Awards
- 25 Most Stylish People award, 06/17, Columbia Fashion Week
- National Thespian Society, 04/12
Timeline
Assistant Manager
Helzberg Diamonds
04.2025 - 10.2025
Trend/ Impulse Beauty Counter Manager
Macy’s
09.2024 - 04.2025
Visual Merchandising Manager
Express
09.2023 - 06.2024
Front Desk Receptionist (Part Time)
Parc at Dulth
09.2023 - 12.2023
Stylist
AKIRA
03.2023 - 05.2023
Customer Service Representative
Verizon Wireless
02.2022 - 01.2023
Hair Stylist
Famous Hair
06.2015 - 02.2016
Freelance Hairstylist and Makeup Artist
Self employeed
01.2014 - Current
Retail Sales Associate
American Eagle Outfitters
04.2013 - 05.2017
Associate in Arts (AA) - Arts
Midlands Technical College
licensed cosmetologist - Cosmetology
Kenneth Shuler School of Cosmetology-Columbia
High school diploma - Columbia, SC
Columbia High School