Kaylee Russo

• Provided freelance makeup services for clients, creating customized looks for special events, photoshoots, and everyday occasions.
• Skilled in enhancing natural features through professional techniques including contouring, highlighting, color correction, and long-lasting makeup application while delivering personalized client experiences.

• Managed incoming communications effectively, providing courteous and professional service while addressing inquiries and accurately relaying information.
• Delivered exceptional customer service, ensuring a positive experience from initial contact to departure.
• Addressed and resolved guest concerns promptly and professionally.
• Managed high-volume orders with accuracy and speed, ensuring all customers received prompt and satisfactory service, even during peak hours.
• Utilized point-of-sale (POS) systems to process transactions swiftly and accurately, minimizing wait times and enhancing the overall customer experience.
• Optimizing workflow and contributing to a seamless customer service experience.

• Maintained strict cash control procedures, ensuring accurate daily transactions and minimizing discrepancies.
• Delivered satisfaction to customers, ensuring correct and precise orders.

Managed incoming communications effectively, providing courteous and professional service while addressing inquiries and accurately relaying information.

• Delivered exceptional customer service, ensuring a positive experience from initial contact to departure. Addressed and resolved guest concerns promptly and professionally.
• Managed high-volume orders with accuracy and speed, ensuring all customers received prompt and satisfactory service, even during peak hours.
• Utilized point-of-sale (POS) systems to process transactions swiftly and accurately, minimizing wait times and enhancing the overall customer experience, optimizing workflow and contributing to a seamless customer service experience.