Tatiana Cepeda
Brooklyn
Summary
Dedicated and highly dependable customer service professional with hands-on experience supporting diverse clients in fast-paced, high-responsibility environments. Proven ability to manage schedules, handle high-pressure situations calmly, and provide attentive, safety-focused service. Strong background in personal assistance, client relations, and maintaining clean, organized environments. Seeking to contribute to airport operations by delivering efficient, professional, and passenger-focused service.
Overview
11
11
years of professional experience
Work History
Independent Makeup Artist
Freelance
New York
02.2015 - Current
- Delivered high-quality, customized makeup services to a diverse clientele, building a strong base of repeat and referral customers
- Managed high volume of appointments under tight timelines, ensuring timely and efficient service delivery
- Conducted client consultations to assess needs and provide tailored makeup solutions, enhancing client satisfaction
- Maintained strict sanitation and hygiene standards in line with industry best practices
- Addressed client concerns and last-minute changes with professionalism, ensuring seamless service and positive experiences
Home Attendant
Platinum Home Health Care
Brooklyn
01.2023 - 07.2024
- Provided comprehensive care and daily living assistance to clients with varying physical and personal needs
- Ensured client safety while assisting with mobility, personal care, and household tasks, fostering a secure environment
- Built strong, trusting relationships with clients and families through consistent, reliable service
- Managed multiple responsibilities independently, maintaining attention to detail and organization to enhance client care
- Responded effectively to urgent or unexpected situations with calm decision-makingg
Education
High School Diploma -
Washington Irving High School
New York, NY06-2014
Skills
- Advanced customer service & client relations
- Provide individual assistance & support
- Time management in high-demand environments
- Health and hygiene
- Conflict resolution & problem-solving
- Strong communication & interpersonal skills
- Product organization
- Reliability & professionalism
- Experienced working in fast-paced, client-focused environments
- Flexible availability, including early mornings, nights, weekends, and holidays
- Client consultation
Languages
Spanish
Professional
Timeline
Home Attendant
Platinum Home Health Care
01.2023 - 07.2024
Independent Makeup Artist
Freelance
02.2015 - Current
High School Diploma -
Washington Irving High School