Summary
Overview
Work History
Education
Skills
Technical Skills
References
Timeline
Generic

Ayesha Chennault

Oakland,USA

Summary

Healthcare professional with a solid track record of handling multiple responsibilities in busy, high-pressure settings. I communicate well and work easily with both patients and team members. Providing excellent care is something in which I take pride, and I consistently go the extra mile. I’m excited to bring my experience and skills to support a team’s success.

Overview

10
10
years of professional experience

Work History

Admissions Assistant

Alameda Healthcare & Wellness Center
Alameda, CA
12.2023 - Current
  • Utilized the PointClickCare system for managing electronic health records (EHR), documentation, and care coordination.
  • Collected referral information via phone and walk-ins, ensuring completeness for admissions committee review.
  • Managed inventory, ordered supplies, and maintained organized distribution for team use.
  • Scheduled transportation for residents to attend off-site medical appointments efficiently.
  • Verified insurance coverage thoroughly prior to patient admissions to ensure accurate processing.
  • Conducted professional facility tours with clinical staff to support families during admissions process.
  • Performed admissions procedures, onboarding patients and explaining policies to families.
  • Collected and reported daily midnight census data from all nursing stations.
  • Handled incoming and outgoing mail, packages, and faxes efficiently.

Data Entry/ Phlebotomy

HR Support
San Leandro, CA
06.2022 - 12.2023
  • Updated and maintained databases, improving recordkeeping accuracy and efficiency.
  • Received pre-collected specimens, preparing samples for on-site and off-site testing.
  • Entered patient sample information into the system, ensuring accurate labeling of records.
  • Ensured cleanliness and sanitation of tools and work environment to prevent contamination.

Guest Services Receptionist

La Quinta
Dublin, CA
05.2015 - 12.2021
  • Managed reservations and executed check-in/check-out processes using hotel management system.
  • Maintained accurate guest accounts through diligent charge posting and billing practices.
  • Collected and distributed messages promptly for staff and guests.
  • Resolved guest complaints to uphold high standards of customer satisfaction.

Warehouse Package Handler

Fedex
Oakland, CA
11.2020 - 09.2021
  • Inspected containers, materials, and products to ensure compliance with quality specifications.
  • Lifted and moved items exceeding 50 pounds independently to support operational efficiency.
  • Assisted in shipment preparation by assembling and filling cartons, crates, and containers.
  • Maintained quality standards by identifying and removing defective products from inventory.

Telesales Representative

Sprint
Oakland, CA
01.2018 - 01.2019
  • Accurately entered personal demographic and payment information for new accounts into the system.
  • Processed daily inbound calls, orders, faxes, backorders, and credit memos for clients.
  • Managed shipment logistics while organizing inventory and monitoring stock levels.
  • Consistently met daily sales targets to support overall team performance.

Education

BLS -

American Heart Association
Fairfield, CA
03-2023

NHA Certificated Phlebotomy Tech -

Fairfield, CA
Fairfield, CA
06.2020

High School Diploma -

Dublin, CA
Dublin, CA
06-2012

Some College (No Degree) - Health Sciences

California State University, East Bay
Hayward, CA

Some College (No Degree) - Public Health

Contra Costa College
San Pablo, CA

Skills

  • Safety and compliance
  • Data entry
  • Cash handling
  • Shipment preparation
  • Medical documentation and terminology
  • Insurance verification and billing processes
  • Admissions correspondence
  • Phlebotomy skills
  • Organization skills
  • Computer literacy
  • Electronic health records

Technical Skills

  • PointClickCare (Electronic Health Records)
  • MediPortal (Patient Portal Systems/Electronic Health Records)
  • Allscripts (Electronic Health Records)
  • Waystar (Healthcare Billing & Revenue Cycle)
  • Microsoft Office

References

References available upon request.

Timeline

Admissions Assistant

Alameda Healthcare & Wellness Center
12.2023 - Current

Data Entry/ Phlebotomy

HR Support
06.2022 - 12.2023

Warehouse Package Handler

Fedex
11.2020 - 09.2021

Telesales Representative

Sprint
01.2018 - 01.2019

Guest Services Receptionist

La Quinta
05.2015 - 12.2021

BLS -

American Heart Association

NHA Certificated Phlebotomy Tech -

Fairfield, CA

High School Diploma -

Dublin, CA

Some College (No Degree) - Health Sciences

California State University, East Bay

Some College (No Degree) - Public Health

Contra Costa College

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