Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Ayesha Colclough

Clearwater

Summary

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Spark Driver
04.2022 - Current
  • Picked up orders from participating retailers and delivered them in a timely manner to customers in my local area.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Verified accuracy of all deliveries against order forms.

Customer Service Representative

Forever Unique LLC
03.2014 - 03.2022
  • Scheduled meetings, overseen a crew of 7+ employees briefing them on daily jobs to be completed, answered phone calls, emails and addressed any customer questions, complaints or concerns.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Delivery Driver

Universal Logistics Holdings Inc.
06.2013 - 02.2015
  • Delivered packages in a timely manner according to scheduled roster for the day.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

some college - Paralegal Studies

St Petersburg College
Clearwater, FL
07.2025

Skills

  • Communication skills (10 years)
  • Driving (10 years)
  • Freight Experience
  • Legal Drafting (10 years)
  • Microsoft Excel (10 years)
  • Proofreading (10 years)
  • English (10 years)
  • Box truck
  • Personal Assistant Experience
  • Sales (10 years)
  • Basic math (10 years)
  • Delivery Driver Experience (10 years)
  • Typing
  • Customer service
  • Legal Research
  • Microsoft Office
  • Teamwork and collaboration
  • Positive attitude
  • Valid Driver's license
  • Dependable and reliable
  • Problem-solving
  • Time management skills
  • Vehicle inspection

Certification

  • Driver's License
  • BLOODBORNE PATHOGENS
  • July 2025 to July 2026

Additional Information

HIPAA AND BLOODBORNE PATHOGEN CERTIFIED.

Timeline

Delivery Driver

Spark Driver
04.2022 - Current

Customer Service Representative

Forever Unique LLC
03.2014 - 03.2022

Delivery Driver

Universal Logistics Holdings Inc.
06.2013 - 02.2015

some college - Paralegal Studies

St Petersburg College

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