Overview
Work History
Education
Skills
Timeline
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Ayiana Altamirano

Santa Monica,CA

Overview

2
2
years of professional experience

Work History

Lead Sales Representative

StretchLab
Venice Beach, CA
06.2023 - 01.2024
  • Assist the General Manager with membership sales by bringing new members to the studio and booking them into Intro Classes
  • Work on retaining current members and maintaining an acceptable level of personal sales production
  • Focus on the sales process of lead generation, follow-up, and close
  • Managed front desk operations, including greeting and checking in clients and prospects upon arrival at the studio
  • Participated in various special events including health fairs, grand openings, marathons, and hospital events to promote the club.

Lead Barista

LUV Collective
Seal Beach, CA
08.2022 - 07.2023
  • Completed 100-150 customer orders each day and acquired knowledge of coffee profiles to better serve the customers
  • Collaborated with the Store Manager to train, supervise, and maintain a positive and productive atmosphere for employees
  • Responsible for daily pastry, syrups, powders, and food inventory and restocking
  • Prepared large batches of hot and cold brew coffee daily as well as specialty coffee and tea
  • Updated customers on new drink options or recommendations based on their likes and dislikes.

Barista

Portfolio Coffeehouse
Long Beach, CA
03.2022 - 07.2022
  • Provided positive and friendly customer interactions to enhance brand loyalty.
  • Effectively managed and maintained a hygienic station, meeting Portfolio's cleanliness standards for customer and staff areas.
  • Collaborated with team members to assign and prioritize tasks to efficiently handle peak hours.
  • Developed expertise in diverse roasts, espresso profiles, and their origin to effectively support customers.
  • Maintained inventory control by monitoring supplies and replenishing when necessary.

Education

Bachelor of Arts in Psychology -

California State University, Long Beach
12.2024

Skills

  • Customer Service
  • Time Management
  • Conflict Resolution
  • Attention to Detail
  • Leadership
  • Sales Experience
  • Organizational Skills
  • Bilingual- Spanish
  • Team Building
  • Collaboration
  • Communication Skills
  • Staff Training

Timeline

Lead Sales Representative

StretchLab
06.2023 - 01.2024

Lead Barista

LUV Collective
08.2022 - 07.2023

Barista

Portfolio Coffeehouse
03.2022 - 07.2022

Bachelor of Arts in Psychology -

California State University, Long Beach
Ayiana Altamirano