- Team Sports
- Music
- Outdoor Recreation
Ayinde Morvan
Land O' Lakes
Summary
Dynamic leader with proven expertise in operations oversight and team leadership, honed at Ground Handlers Ltd. and Bevin's Air Services Inc. Excelled in enhancing customer satisfaction and employee performance through effective communication and problem-solving. Skilled in quality assurance and conflict resolution, achieving significant improvements in productivity and efficiency.
Developed critical operational skills in fast-paced environment, such as team leadership and process optimization. Successfully resolved complex issues, ensuring smooth operations and high productivity. Ready to transition into new field by leveraging these transferable skills to achieve impactful results.
Overview
20
20
years of professional experience
Work History
Supervisor of Operations
Ground Handlers Ltd.
04.2015 - 05.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Developed and maintained relationships with external vendors and suppliers.
Station Manager
Bevin's Air Services Inc.
01.2004 - 03.2015
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Enhanced employee performance by providing ongoing training, coaching, and feedback.
- Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
- Streamlined communications between departments to improve overall efficiency within the station environment.
Education
Sciene
Clifton Dupigny Community College
Commonwealth Of Dominica07-2002
High School Diploma -
Dominica Grammar School
Commonwealth Of Dominica07-1999
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Quality assurance
- Problem-solving
- Operations oversight
- Decision-making
- Unsurpassed work ethic
- Employee motivation
Interests
Timeline
Supervisor of Operations
Ground Handlers Ltd.
04.2015 - 05.2024
Station Manager
Bevin's Air Services Inc.
01.2004 - 03.2015
Sciene
Clifton Dupigny Community College
High School Diploma -
Dominica Grammar School
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