Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Pedro Rodriguez

Shoreline,WA

Summary

I am enthusiastic about applying for the Area Manager position at Amazon, as I am confident that my diverse skill set and experiences make me a strong candidate for the role. With a bachelor's degree from the University of Washington's Michael G. Foster School of Business, where I engaged in pertinent subjects like Operations Management and Leadership and Organizational Management, I have acquired a solid foundation for this position.

In my current role, I am engaged in customer satisfaction, collaborating closely with clients to ensure their needs are met effectively. Additionally, my involvement in coaching 3rd and 4th graders in basketball at the local YMCA has provided me with valuable leadership experience, allowing me to motivate and guide others toward success.

I am eager to further develop my leadership skills through additional training and am dedicated to contributing to Amazon's long-term goals.

Overview

8
8
years of professional experience

Work History

Housekeeping Services

Family Business
03.2016 - Current
  • Communicate with customers to make sure customers are satisfied with services
  • Handle customer complaints, rescheduling, new customer acquisitions
  • Schedule cleaners, motivate them to finish strong given time constraints

Business Analyst

The U District Partnership
09.2022 - 12.2022
  • Conducted market research of customer behavior to optimize customer satisfaction and operations of a cafe store in the University District.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Finance Intern

Continental Automotive Systems Corporation
08.2021 - 09.2021
  • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference
  • Support Management with monthly cost center reports, variation analysis, and headcount tracking
  • Monthly non-production location freight analysis working closely with logistics.

Education

Bachelor of Arts Business Administration -

University of Washington (Michael G. Foster)
Seattle, WA
05.2023

Skills

  • Customer obsession
  • Strong communication and organization skills
  • Natural ability to coach and motivate
  • Fast learner, able to be trained
  • Committed to long term goals and self-motivated
  • Psychical intelligence: capable of standing walking long hours
  • Comfortable in fast paced high pressure environments

Hobbies

Psychically active: enjoy jogging, lifting weights, playing team sports

Timeline

Business Analyst

The U District Partnership
09.2022 - 12.2022

Finance Intern

Continental Automotive Systems Corporation
08.2021 - 09.2021

Housekeeping Services

Family Business
03.2016 - Current

Bachelor of Arts Business Administration -

University of Washington (Michael G. Foster)
Pedro Rodriguez