Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ayla Burgess

New Castle,PA

Summary

Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.

Overview

2
2
years of professional experience

Work History

Behavioral Health Technician

Vocational & Psychological Services
New Castle, PA
08.2023 - Current
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
  • Maintained accurate documentation of patient progress and treatments received.
  • Educated family members on techniques to support a patient's recovery process.

Server

Steel City Bar & Grill
New Castle, PA
09.2022 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Nanny

Stefko Family
Pittsburgh, PA
06.2022 - 07.2023
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Developed positive relationships with each child by providing nurturing care.
  • Communicated regularly with families regarding daily events and any concerns that may arise.
  • Planned age-appropriate activities to help foster physical, mental, and emotional development.

Education

Bachelor of Science - Psychology

Slippery Rock University of Pennsylvania
Slippery Rock, PA
12-2024

Skills

  • Conflict resolution
  • Case documentation
  • Active listening
  • Data collection
  • Progress monitoring
  • Team collaboration

Accomplishments

  • Held multiple leadership roles in Alpha Sigma Tau sorority: Secretary, Director of Membership Selection

Timeline

Behavioral Health Technician

Vocational & Psychological Services
08.2023 - Current

Server

Steel City Bar & Grill
09.2022 - 10.2024

Nanny

Stefko Family
06.2022 - 07.2023

Bachelor of Science - Psychology

Slippery Rock University of Pennsylvania
Ayla Burgess