Ayla Conger
Bangor,ME
Summary
Proactive and customer-focused, I excelled at Wendy’s by enhancing service speed and team efficiency. Leveraging strong problem-solving and cash handling skills, I significantly contributed to team success and customer satisfaction. My proactive approach and positive attitude fostered a collaborative work environment and repeat business, showcasing my ability to meet and exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Team Member
Wendy’s
Bangor, ME
12.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Increased speed of service through effective multitasking and time management skills.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
Crew Member
McDonalds
Dover-Foxcroft, ME
08.2023 - 12.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Streamlined closing processes by implementing efficient organizational systems, improving overall productivity.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Education
High School Diploma - High School
Maine Virtual Academy
Augusta06.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Cleaning
Timeline
Team Member
Wendy’s
12.2024 - Current
Crew Member
McDonalds
08.2023 - 12.2024
High School Diploma - High School
Maine Virtual Academy