Ayla Edwards
Sarasota,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Constantly finding new ways to exceed customers' expectations with personalized service. I have volunteered at SMH from June of 2020 to September of 2021 and always tried my best to exceed the patients and employees expectations. I am very interested in forensic pathology and anatomy. I transported quit a few specimens when I volunteered in dispatch and no matter how strange they were I never batted an eye.
Overview
4
4
years of professional experience
Work History
Pastry and Beverage Hostess
Le Macaron
10.2021 - Current
- Used cash registers and credit card machines to cash out customers.
- Checked and restocked server areas and organized and got change for front counter.
Morgue Intern
Sarasota Memorial Hospital
06.2022 - 07.2022
- Sorted and organized files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Recorded weights during autopsies
- Checked out/in persons from the facility
- Input personal items and personal information into their record
Bagger
Publix
06.2020 - 10.2021
- Maintained customer satisfaction by assisting with carrying out goods.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Communicated with cashiers and customers to learn about bagging needs.
- Assisted with maintaining clean and organized store appearance.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Bagged customer purchases while paying mind to industry best practices.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Supported team members and management by going above and beyond to meet goals.
- Demonstrated excellent product and store setup knowledge.
- Answered customer inquiries and provided product guidance.
- Returned unwanted merchandise and retrieved specially requested products.
- Directed customers to appropriate areas in store to assist with locating products.
Research Intern
Sarasota Memorial Hospital
06.2023 - 09.2023
- Transferring paper documents to e-documents
- Doing background research for future projects
- Assisting lab technicians
- Assisting research teams
- Organizing files
- Uploading patient information
Education
Sarasota Military Academy
Sarasota, FL05.2024
Skills
- Time Management
- Warm and Welcoming
- Team Player
- Guest Inquiries
- Room Preparation
- Phone Inquiries
- Guest Accommodations
- Reading Comprehension
- Good Communication Skills
Accomplishments
- Highest rank in middle school and achieved the role of regimental commander (basically in charge of the entire school)
- President of my schools Gay Straight Alliance
- Commander for female unarmed platoon on my schools drill team
- Battalion Executive Officer for my battalion
- Awarded the MOAA JROTC scholarship
- Anne Frank Humanitarian Award
Timeline
Research Intern
Sarasota Memorial Hospital
06.2023 - 09.2023
Morgue Intern
Sarasota Memorial Hospital
06.2022 - 07.2022
Pastry and Beverage Hostess
Le Macaron
10.2021 - Current
Bagger
Publix
06.2020 - 10.2021
Sarasota Military Academy
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