Gabriella Lizzo

Walt Disney World Resort

02.2024 - Current

Provided excellent guest service in fast-paced, high-energy environment
Exhibited proper food handling techniques, monitor food temperatures, and following equipment cleaning processes
Ensured proper food and beverage storage, disposal, and recycling processes, including wrapping and labeling
Maintained cleanliness and order in the kitchen and dining room, including beverage equipment
Demonstrated proficiency in cash-handling operations
Maintained inventory levels, assisting with restocking supplies as needed to support smooth operations
Adhered to all safety protocols, maintaining safe working environment for employees and guests
Actively participated in team meetings offering suggestions aimed at improving overall restaurant performance and environmental conservation

Walt Disney World

06.2023 - 01.2024

Lead presentations and deliver compelling narratives about animals and conservation to enhance guest understanding and interest in the natural world
Cultivate an inclusive environment for families of all ages, learning styles, and disabilities
Execute proper 'bug safety' protocols when supervising invertebrate guest interactions
Empower thousands of visitors to take conservation action and foster a sense of environmental responsibility
Incorporate storytelling techniques and teachings to elevate the guests' experience
Maintain radio communication with leadership, coordinating, and partnering teams to maintain park efficiency
Inspire the next generation of 'Wilderness Explorers' on their early connections to nature
Enhanced audience engagement by incorporating interactive elements into presentations
Conducted thorough research on presentation topics, ensuring accuracy and relevance of information shared with audiences

Walt Disney World Resort

01.2023 - 06.2023

Operate 'TriceraTop Spin' attraction and supervised children at 'The Boneyard' playground, effectively communicating and maintaining attentiveness of safety procedures to all guests
Assist guests with disabilities in accessing rides safely and comfortably.
Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude
Kept attraction neat and clean, following company policy and safety guidelines

Veterinary Centers Of America

06.2021 - 01.2023

Contribute to the well-being of domestic & wildlife patients taken into the veterinary hospital's care
Support veterinarians & technicians with the restraint of diverse animals during routine appointments and surgeries, including blood work, X-rays, nail trims, vaccines, microchip injections, and pre and post-surgical procedures
Perform intake and discharge of boarded animals and maintain kennel responsibilities, including feeding, cleaning, walking, bathing, and administering the proper oral medications
Communicate to veterinary staff and clients regarding any pet-related concerns for both routine and procedural appointments
Maintain accurate medical record-keeping and report to the Veterinary practice manager
Assisted in the administration of medications, vaccinations, and laser therapy
Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas
Improved client relations through effective communication and education on pet health needs
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors

Summary