Kirsten Sontag
Green Cove Springs,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
24
24
years of professional experience
Work History
Food & Beverage Quick Service
Walt Disney World Company
08.2024 - 08.2025
- Provided exceptional customer service to guests in a high-volume, fast paced environment.
- Efficiently handled cash transactions and operated point-of-sale (POS) system.
- Maintained a clean and organized work area, ensuring a positive dining experience for guests.
- Collaborated with cast members to ensure efficient and timely service.
- Resolved guest concerns and ensured guest satisfaction.
Gymnastics Coach
Orlando Gymnastics
06.2024 - 07.2025
- Assessed student progress and provided feedback to improve technique and performance.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Gymnastics Coach
Modern Play Gymnastics
05.2020 - 05.2022
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Gymnastics Coach
Kadena Youth Center
05.2016 - 12.2019
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
- Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
- Prepared athletes for competitions by conducting focused drills, mock meets, or other simulation exercises prior to the event date.
- Bolstered gymnast's technical skills through detailed feedback and corrective guidance.
Marketing Lead
Big Orange Productions
07.2015 - 12.2015
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Recreational Gymnastics Coach
FOX Gymnastics
04.2014 - 12.2015
- Served as a role model for athletes by demonstrating dedication, hard work, and commitment to the sport of gymnastics.
- Maximized athlete potential with personalized coaching plans addressing individual strengths and weaknesses.
- Evaluated athlete progress using established benchmarks, adjusting coaching methods as needed to optimize results effectively.
Record Storage Manager
Metropolitan Moving & Storage
01.2014 - 07.2015
- Responsible for 100,000 square feet of private and government secure records.
- Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
- Enhanced customer satisfaction levels by addressing issues promptly and resolving any discrepancies in orders or deliveries effectively.
- Ensured timely delivery of products to customers through effective coordination with logistics teams and carriers.
- NAID certified in confidential document destruction.
- Improved overall storage capacity by identifying opportunities for consolidation or offsite storage solutions when appropriate.
Recreational Gymnastics Coach
Dream Xtreme Gymnastics
10.2013 - 04.2014
- Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
- Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
- Ensured safety in the gymnasium by regularly inspecting equipment, enforcing proper technique, and adhering to industry guidelines.
Word Processor II
Jana, Inc.
11.2011 - 10.2013
- Maintained strict adherence to deadlines, completing all assigned projects in a timely manner.
- Verified data entered into database by reviewing, correcting and deleting data.
- Scanned and printed files and paperwork, when needed.
- Optimized document layouts using advanced Word features such as tables, charts, headers, footers, and text boxes.
- Ensured error-free documents by conducting thorough proofreading and editing procedures.
Head Recreational Gymnastics Coach
Thomson Family Y.M.C.A
07.2010 - 11.2011
- Mentored junior coaches within the program, sharing knowledge and expertise vital for their professional growth within the field of gymnastics instruction.
- Enhanced athlete performance by developing and implementing tailored gymnastics training programs.
- Increased student retention rate by creating a safe and supportive environment for all participants.
- Created effective practice schedules and secured required facilities and equipment.
Text Editor, Tech Illustrator, Cad Drafter
L3 Communications (TCS Design)
04.2006 - 07.2010
- Use Arbortext Epic Editor and ATOS software to apply GML/SGML page layout and format to Air Force Technical Orders.
- Perform QA on all outputs to ensure all formats are in accordance with military specifications.
- Use AutoCAD, Adobe Illustrator, and Adobe Photoshop to re-draw and update C-130 Aircraft Technical Orders.
- Streamlined workflow efficiency by implementing a standardized style guide for consistent formatting across various documents.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Gymnastics Coach
Y.M.C.A.
02.2004 - 11.2008
- Tailored coaching style according to each athlete''s unique needs and learning preferences, ensuring optimal individual progress.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Updated parents on their child''s progress through regular communication channels such as email updates or parent-teacher conferences.
Management Analyst
Northrop Grumman TSC, Incorporated
12.2004 - 04.2006
- Responsible for scanning (Optical Character Reading, OCR) and page lay-out and format. Performs Quality Assurance (QA).
- Company “Top Performer” with consistent average of over 155 pages per day in Adobe FrameMaker.
- Optimized project management practices by conducting comprehensive assessments of project plans and timelines, ensuring timely completion of deliverables without compromising quality standards or exceeding budgets.
Gymnastics Coach
Robins Gymnastics
12.2001 - 02.2004
- Fostered positive and supportive team environment, leading to enhanced team cohesion and morale.
- Developed comprehensive gymnastics programs, leading to increased skill levels and competitive success.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Education
Bachelor of Science - Marketing
University of Maryland University College
Adelphi, MD05.2018
High school diploma - undefined
Warner Robins High School
Warner Robins, GA05.2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
- Verbal communication
Timeline
Food & Beverage Quick Service
Walt Disney World Company
08.2024 - 08.2025
Gymnastics Coach
Orlando Gymnastics
06.2024 - 07.2025
Gymnastics Coach
Modern Play Gymnastics
05.2020 - 05.2022
Gymnastics Coach
Kadena Youth Center
05.2016 - 12.2019
Marketing Lead
Big Orange Productions
07.2015 - 12.2015
Recreational Gymnastics Coach
FOX Gymnastics
04.2014 - 12.2015
Record Storage Manager
Metropolitan Moving & Storage
01.2014 - 07.2015
Recreational Gymnastics Coach
Dream Xtreme Gymnastics
10.2013 - 04.2014
Word Processor II
Jana, Inc.
11.2011 - 10.2013
Head Recreational Gymnastics Coach
Thomson Family Y.M.C.A
07.2010 - 11.2011
Text Editor, Tech Illustrator, Cad Drafter
L3 Communications (TCS Design)
04.2006 - 07.2010
Management Analyst
Northrop Grumman TSC, Incorporated
12.2004 - 04.2006
Gymnastics Coach
Y.M.C.A.
02.2004 - 11.2008
Gymnastics Coach
Robins Gymnastics
12.2001 - 02.2004
High school diploma - undefined
Warner Robins High School
Bachelor of Science - Marketing
University of Maryland University College
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