Lauren Brinkman

• Processed payments from customers accurately and efficiently using POS systems.
• Managed crowd control during peak times to maintain orderliness in the facility.
• Collaborated with colleagues to ensure efficient operations throughout shifts.
• Assisted guests with questions and concerns while providing exceptional customer service.
• Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
• Prepared beverages and served food to customers.
• Emptied trash cans and replaced liners as needed..
• Maintained cleanliness of restaurant dining area throughout shift.
• Restocked condiments and drink station supplies to maintain customer satisfaction.
• Followed safety and sanitation guidelines in accordance with local health regulations.
• Communicated with kitchen staff regarding any special requests from customers.

• Provided assistance to staff in the daily operations of the organization.
• Participated in team-building exercises to strengthen relationships among volunteers and families.
• Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
• Welcomed and supported families with differences during the entirety of event.
• Helped set up and breakdown the day's activities and decoration.

• Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
• Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
• Set up decorations, equipment and food service stands for various entertainment activities.
• Was my assigned families go-to person that helped kids with arts & crafts, outdoor activities, sing karaoke, and dance with together.

• Performed daily store opening and closing procedures.
• Assisted with restocking shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Collaborated with team members to maintain a clean working environment.
• Rearranged display areas to maximize visibility of featured items.
• Greeted customers and answered product-related questions.
• Processed payments using cash registers and point-of-sale systems.
• Cleaned and organized display cases, shelves and aisles.
• Demonstrated proper food handling techniques and safety practices.

Depending on the day of the month, my job responsibilities would rotate between editing and mailing out statements, search for customers on our company database to input checks into their account before marking off their payment and depositing checks into bank, copy those deposited checks into Quickbooks, file documents, create spreadsheets on PowerPoint, create FPL insurance documents, and write notice to owners, partials, or check returns to customers.

• Welcomed customers, offering assistance to help find necessary store items.
• Assisted with purchases, locating items and signing up for rewards programs.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Worked closely with front-end staff to assist customers.