ADAM ELAFIFI
Orlando
Summary
Dynamic professional with extensive experience at Walt Disney World, excelling in high-volume guest service and transaction accuracy. Proven ability to collaborate effectively within diverse teams while maintaining operational excellence. Skilled in POS systems and adept at independent problem solving, ensuring a seamless guest experience in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Quick-Service Food & Beverage Cast Member
Walt Disney World
01.2022 - 01.2024
- Delivered high-volume guest service while operating and supporting technical POS systems across multiple park locations
- Processed transactions for thousands of guests daily with a strong focus on accuracy, efficiency, and data integrity
- Maintained Disney-level hospitality, cleanliness, and operational standards in fast-paced, high-pressure environments
- Collaborated with large, diverse teams to meet service deadlines and ensure smooth daily operations
- Magic Kingdom & EPCOT
Server Assistant / Host
Red Lobster
01.2021 - 01.2022
- Supported front-of-house operations during peak service hours, assisting servers and coordinating guest seating
- Ensured efficient service flow, table turnover, and guest-ready dining areas
- Developed strong multitasking, communication, and teamwork skills in a customer-focused environment
Education
Bachelor of Science - Information Technology
University of Central Florida (UCF)
Orlando, FL01.2026
Associate of Arts (A.A.) -
Valencia College
Orlando, FL01.2024
Skills
- Customer service
- Team collaboration
- Time management
- Python
- Computer science fundamentals
- POS systems
- Transaction accuracy
- Basic troubleshooting
- Clear written communication
- Clear verbal communication
- Independent problem solving
- Adaptability
- Professional demeanor
Volunteer Experience
- Give Kids The World Village, 40+ volunteer hours
- Second Harvest Food Bank, 35+ volunteer hours
Timeline
Quick-Service Food & Beverage Cast Member
Walt Disney World
01.2022 - 01.2024
Server Assistant / Host
Red Lobster
01.2021 - 01.2022
Bachelor of Science - Information Technology
University of Central Florida (UCF)
Associate of Arts (A.A.) -
Valencia College