Jaqualynn Gillen
Oregon City
Summary
Experienced Customer Service Professional with a proven track record at Walt Disney World Resort. Demonstrated ability to enhance customer experiences while maintaining high efficiency in fast-paced settings. Skilled in food presentation and adept at creating welcoming environments, reflecting world-class service standards and operational compliance.
Overview
6
6
years of professional experience
Work History
Quick Service Cast Member
Walt Disney World Resort
04.2024 - 12.2024
- Greeted guests, answered questions, and accepted payments.
- Utilized POS system to receive and process food and beverage orders.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Retail Sales Associate
Clackamas Community College
09.2023 - 04.2024
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Library Volunteer
Oregon City Library
07.2018 - 03.2020
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Shelved books by subject according to Dewey Decimal System.
- Located books, magazines and other materials quickly according to patron requests.
- Created welcoming and comfortable space by keeping library clean and organized.
Education
High School Diploma -
Oregon City High School
Oregon City, OR06-2023
Skills
- Customer service
- Flexible schedule
- Food presentation
- Point of sale (POS) system operation
- Delivers exceptional customer service
- Policy and procedure adherence
Timeline
Quick Service Cast Member
Walt Disney World Resort
04.2024 - 12.2024
Retail Sales Associate
Clackamas Community College
09.2023 - 04.2024
Library Volunteer
Oregon City Library
07.2018 - 03.2020
High School Diploma -
Oregon City High School
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