Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
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Ayla Parham

Ayla Parham

Bowling Green,OH

Summary

Dynamic and personable professional with experience at Starbucks Coffee Company, excelling in customer service and team collaboration. Recognized for training new hires and maintaining high standards during peak sale hours. Skilled in effective communication and project management, with a strong ability to anticipate customer needs and foster lasting relationships. Great at connecting with people of all ages and backgrounds, even on a time crunch.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbuck Coffee
Westerville, Ohio
03.2023 - Current
  • Handled cash register transactions accurately, while providing friendly customer interactions.
  • Collaborated with team members to manage busy service periods efficiently.
  • Managed the morning rush of customers daily with efficient, personal customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained a clean and organized workspace, working well with co-workers when they needed direction.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards, and product construction.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Collaborated with team members to ensure efficient workflow and high-quality service.

Babysitter

Various Local Families
Westerville, Ohio
05.2020 - 05.2024
  • Prepared nutritious meals and snacks according to dietary preferences and nutritional values.
  • Maintained a safe and clean environment for children's activities.
  • Communicated effectively with parents regarding children's needs and schedules.
  • Assisted with homework and provided guidance on school projects.
  • Managed daily routines, including naps, meals, and outings.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Establishing trust through consistent communication with both parents and kids.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Read stories and played alphabet games to promote early literacy.

Education

Bachelor of Arts - Social Work

Bowling Green State University
Bowling Green, OH
05-2029

High School Diploma -

Westerville Central High School
Westerville, OH
05-2025

Skills

  • Effective communication
  • Team collaboration
  • Customer service
  • Time management
  • Conflict resolution
  • Project management
  • Child development knowledge
  • New hire training
  • Excellent memory
  • Friendly and outgoing
  • Intermediate in American Sign Language

Accomplishments

  • Partner of the Quarter for 3rd quarter of 2023
  • Honor Roll for all of my Highschool Junior and Senior Year
  • Awarded the Starbucks Cup Fund Scholarship
  • Awarded Numerous Federal, and State College Scholarships

Languages

English
Native/ Bilingual
American Sign Language
Professional

Certification

  • CPR Certified Through the American Red Cross

References

References available upon request.

Timeline

Barista

Starbuck Coffee
03.2023 - Current

Babysitter

Various Local Families
05.2020 - 05.2024

Bachelor of Arts - Social Work

Bowling Green State University

High School Diploma -

Westerville Central High School

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