Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayla Percy

Phippsburg

Summary

Conscientious Healthcare professional offering over 7 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

9
9
years of professional experience

Work History

Certified Medical Assistant

MaineHealth
05.2023 - Current
  • Scheduled appointments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Certified Clinical Medical Assistant

Martin's Point Healthcare Family Medical Practice
02.2018 - 04.2023
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Oriented and trained new staff on proper procedures and policies.

Patient Service Representative

Mid Coast Hospital
02.2015 - 08.2017
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Verified insurance eligibility and coverage for patients.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Facilitated communication between patients and various departments and staff.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Delivered support to medical staff in completion of patient paperwork.

Education

Associate of Science - Medical Assisting

Southern Maine Community College
12.2017

Skills

  • EMR-Epic
  • HIPAA Compliance
  • Administrative Duties
  • Assisting with Physical Exams
  • Restocking Lab Supplies
  • Direct Patient Care
  • Specimen Collection
  • Patient Scheduling
  • Proper Sterilization Techniques
  • Administering Immunizations
  • EKG Set Up and Monitoring
  • Pulse Oximetry
  • Medical History Intake
  • Communicating with Patient Families
  • Equipment and Instrument Sterilizatoin

Timeline

Certified Medical Assistant

MaineHealth
05.2023 - Current

Certified Clinical Medical Assistant

Martin's Point Healthcare Family Medical Practice
02.2018 - 04.2023

Patient Service Representative

Mid Coast Hospital
02.2015 - 08.2017

Associate of Science - Medical Assisting

Southern Maine Community College

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Ayla Percy