Ayla Terkawi
Orlando,FL
Summary
I can combine my effective communication skills with functional knowledge to identify opportunities and deliver a satisfactory outcome while working alone or as a part of a larger team. I position myself as a sophomore in college with great customer service experience and can easily adapt to changing environments and stressful situations. Eager to pursue an office-based job relating to the dental field as I chase a career in dental hygiene.
Overview
5
5
years of professional experience
Work History
FOXTAIL
01.2022 - Current
- Delivered high-quality care and service to customers.
- Promoted creative ideas to promote sales.
- Formed friendly bonds with new and returning customers.
- Placed in an environment to work efficiently while under pressure in a timely manner.
- Maintained a clean and organized workspace to optimize operations.
- Served hot and cold drinks to presentation standards.
- Provided prompt customer support with a professional, friendly, and patient attitude.
- Managed Inventory.
- Earned shift leader position and was responsible for preparing the workplace for opening, as well as training new employees.
DAYCARE
01.2019 - 01.2022
- Taught a classroom with a common core-aligned curriculum
- Implemented cognitive, social, and emotional development through lesson plans and activities.
- Designed lesson plans and integrated activities that allowed the students to be creative and excited to learn.
- Analyzed and documented students' progress consistently.
- Worked front desk, registering new students as well as providing any other additional needed.
- Collaborated with other teachers to make individualized plans for each student to enhance their learning goals.
- Followed all safety/health guidelines of the state.
Education
Currently Working On The Completion of My Bachelor's in Health Service Administration - Health Administration And Dental Hygiene
UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL05-2026
VALENCIA COLLEGE
01-2023
High school diploma -
FREEDOM HIGH SCHOOL
Orlando, FL01.2022
Skills
- ECE Certified
- Certified First Aid and CPR
- Shift lead
- Creative Problem Solver
- AUTOCAD certified
- Excellent interpersonal skills, communication, and customer handling
- Bilingual: English/Arabic
- Public speaking
- Dependable and Responsible
- Organization and Time Management
- Conflict Resolution
- Relationship Building
- Administrative Support
- Customer Service
- Inventory Control
- Telephone Etiquette
Languages
English
Professional
Arabic
Professional
Accomplishments
- ECE Certified
Affiliations
- Founder and president of the Syrian Student Association at the University of Central Florida.
Timeline
FOXTAIL
01.2022 - Current
DAYCARE
01.2019 - 01.2022
Currently Working On The Completion of My Bachelor's in Health Service Administration - Health Administration And Dental Hygiene
UNIVERSITY OF CENTRAL FLORIDA
VALENCIA COLLEGE
High school diploma -
FREEDOM HIGH SCHOOL
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