Aylee Weir
Helena,MT
Summary
Dynamic and personable customer service professional with a proven track record of engaging with the public courteously and friendly. Demonstrates strong ability to address and resolve customer issues effectively, contributing to enhanced satisfaction and loyalty. Recognized for commitment to team collaboration and achieving positive outcomes while maintaining reliability and adaptability in fast-paced environments. Possesses excellent communication and problem-solving skills, ensuring a proactive approach to challenges.
Overview
5
5
years of professional experience
Work History
Goatlandia kitchen
06.2024 - 10.2024
- Maintained cleanliness of dining area
- Provided food and drink suggestions catered to each customers needs
- Take and Serve Orders with Efficiency
- Provide excellent customer service in an accommodating manner
- Maximized knowledge of POS system
- Enhanced restaurant quality
Perch + Plow
02.2022 - 06.2024
- Managed front of house
- Maintained cleanliness of dining area
- Provided food and drink suggestions catered to each customers needs
- Take and Serve Orders with Efficiency
- Provide excellent customer service in an accommodating manner
- Maximized knowledge of POS system
- Enhanced restaurant quality
Bookkeeper
Safeway
09.2020 - 01.2022
- Documented transaction details and put together financial reports.
- Fact-checked accounting data, calculated interest charges and recorded financial purchases, sales, receipts and payments.
- Completed international money transfers, handled money orders and cashiers checks and sales of lottery tickets.
- Customer service representative for the entire store.
Front End Department
Safeway
09.2019 - 09.2020
- Cashiering, problem solving and bagging groceries.
- Provide friendly, courteous, and helpful service.
- Reviews price sheets to note price changes in sale items.
- Deal with customer complaints or price disputes.
- Answer telephone or make or answer intercom pages.
Education
High School -
Montgomery High School
Santa Rosa, CA06.2020
Skills
- Skilled in handling and maintaining good rapport with customers
- Ability to work in a team with strong multitasking skills
- Accounting and bookkeeping
- Financial reporting
- Financial recordkeeping
- Data entry
- Spreadsheet tracking
- Critical thinking
- Customer relations
- Energy and enthusiasm
- Efficient movement
- Exceptional communication
Timeline
Goatlandia kitchen
06.2024 - 10.2024
Perch + Plow
02.2022 - 06.2024
Bookkeeper
Safeway
09.2020 - 01.2022
Front End Department
Safeway
09.2019 - 09.2020
High School -
Montgomery High School