Summary
Overview
Work History
Education
Skills
Spanish native speaker
Languages
Courses and Training
Timeline
AdministrativeAssistant
Ayleen Pinto

Ayleen Pinto

Charlotte,NC

Summary

Graduated as a Aquaculture Engineer in Santiago, Chile. Possession of mathematical and analytical abilities and trained to recognized and solve problems. Skilled in working under pressure and adapting to new situations. Eager to contribute to team success through hard work, attention to detail, excellent organizational skills and mutual collaboration. I always visualize my self being part of something big and meaningful.

Overview

22
22
years of professional experience

Work History

Store Manager

Edible Arrangements
Charlotte, NC
03.2013 - Current
  • Lead the store's overall operations, customer experience, sales performance and execution.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Stuff organization and scheduling.
  • Maintains impeccable Edible Arrangements franchise system standards.
  • Providing exceptional levels of customer service and developing a strong collaborative store team.
  • Follows all food safety, cash handling and operations procedures and policies and ensures that store staff is in compliance.

• Coaches staff and manages all day to day responsibilities of the store.

• Motivates staff to achieve store sales goals and other operational and marketing goals.

• Oversees the recruiting, hiring and training practices to ensure quality of store staff.

• Trains store staff to successfully handle service issues and intervenes when necessary.

• Ensures store has adequate shift coverage at all times, while adhering to scheduling and labor guidelines.

  • Ordering fruits and produce making sure that they pass the quality assurance and freshness.
  • Organization of main holidays and events ensuring the projections for sales, inventory and production.
  • Planning and organization





Kitchen Assistant

Edible Arrangements
Charlotte, NC
04.2011 - 05.2013


  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Fruit Expert

Edible Arrangements
Charlotte, NC
04.2010 - 03.2013
  • Sorted products by quality levels and arranged disposal or reclamation for inferior goods.
  • Labeled picked items with correct information such as price, expiration dates.
  • Prepping, designing fruit arrangements.

Teacher's Assistant

Central Avenue Bilingual School
Charlotte, NC
08.2010 - 08.2011
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas, and support lead teacher.


Appointment Dispatcher and Quality Control

Parla Translating Services
Charlotte, NC
01.2009 - 01.2010


  • Closely monitored dispatch of interpreters to clinics and hospitals.
  • Planned, organized and managed daily activities to accomplish consistent work within organizational standards.

Freelancer Content Writer

Viva Magazine
Charlotte, NC
02.2003 - 03.2004


  • Composed original written material for a Latin American publication and submitted for approval by supervisor.

Salmon Farm Manager

River Salmon
Puerto Montt, Chile
02.2000 - 04.2002
  • Handling the production of the farm.
  • Managing the incubations, conditioning and control such as temperature, flow, mortality and survival.
  • Feeding and selection of fish
  • Control of disease and maintenance of tanks.
  • Overseen of all the stages in the growth of the fish.
  • Personnel management.




Intern Researcher

Marine Research Center
Quintay, Chile
02.1998 - 04.1999
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Assist with experimental approach to reproductive management of the Chilean Flounder.
  • Gathered and organized information for research purposes.
  • Collaborated with team members to initiate best practices to achieve organizational goals.

Consultant Assistant

Corporación De Fomento Productivo Y Promoción Sur
Pichilemu, Chile
09.1996 - 04.1997
  • Working with communities fisherman in Chile, focusing in marine areas management to promote conservation of marine biodiversity.
  • Educating local fisherman about tools to promote conservation of species and avoiding overfishing.




Education

Bachelor of Science - Engineer of Aquaculture

Andres Bello
Santiago, Chile
12.2000

Skills

  • Creativity
  • Time management
  • Proactivity
  • Project management
  • Communication
  • Leadership
  • Teamwork
  • Interpersonal
  • Learning/adaptability
  • Self-management
  • Organizational
  • Inventory Management

Spanish native speaker

I was born in Chile, South America. I attended college there for 7 years. My Spanish is perfect and I utilize it everyday at home, and also at work.

Languages

Spanish
Native or Bilingual

Courses and Training

  • Manager Certification ( Edible University)
  • Relevant Coursework: Servsafe certification
  • Management of Leadership Skills (NST)
  • Management of Leadership Skills (for Supervisor and Managers (Train up)
  • Couching and Motivation (NST)
  • Strengthening your people skills in the work place (NST)
  • Building relationships with all children who challenge us (Child Care Resources INC)
  • The outdoor learning environment: Quality is a moving target (Child Care Resources INC)
  • All about free play(Child Care Resources INC)
  • Open/Ended Art (Child Care Resources INC)
  • Causes of misbehavior: Why do they act that way? (Child Care Resources INC)
  • Hands on Science (Child Care Resources INC)
  • Breastfeeding Encouragement Learning Liaison and Support
  • All about Math (Child Care Resources INC)
  • Story Stretchers (Child Care Resources INC)

Timeline

Store Manager

Edible Arrangements
03.2013 - Current

Kitchen Assistant

Edible Arrangements
04.2011 - 05.2013

Teacher's Assistant

Central Avenue Bilingual School
08.2010 - 08.2011

Fruit Expert

Edible Arrangements
04.2010 - 03.2013

Appointment Dispatcher and Quality Control

Parla Translating Services
01.2009 - 01.2010

Freelancer Content Writer

Viva Magazine
02.2003 - 03.2004

Salmon Farm Manager

River Salmon
02.2000 - 04.2002

Intern Researcher

Marine Research Center
02.1998 - 04.1999

Consultant Assistant

Corporación De Fomento Productivo Y Promoción Sur
09.1996 - 04.1997

Bachelor of Science - Engineer of Aquaculture

Andres Bello