Aylissa Reese
Nashville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Retail Store Associate
TJX Companies
06.2023 - 12.2023
- Increased sales by providing exceptional customer service and product knowledge.
- Reduced inventory loss through accurate stock management and adherence to store policies.
- Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
- Received recognition for excellent customer service skills, contributing to a positive reputation for the store.
Stock Associate
HEB Grocery Store
05.2021 - 08.2023
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
Customer Service Associate Cashier
Wendy's
01.2023 - 06.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
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- Resolved customer complaints in a professional and timely manner, resulting in increased customer loyalty.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
Lifeguard Instructor
Red Cross
04.2022 - 01.2023
- Improved swimmer safety by consistently enforcing pool rules and regulations.
- Reduced rescue response times by conducting regular lifeguard drills and training sessions.
- Enhanced overall pool safety through effective communication with staff and patrons.
- Increased patron satisfaction by addressing concerns and providing exceptional customer service.
- Contributed to a safer swimming environment by maintaining clean, organized, and hazard-free pool areas.
Education
High School Diploma -
Bob Hope School
Port Arthur TX06.2022
Skills
- Customer Engagement
- Customer Service
- Customer Assistance
- Organization
- Problem-Solving
Timeline
Retail Store Associate
TJX Companies
06.2023 - 12.2023
Customer Service Associate Cashier
Wendy's
01.2023 - 06.2023
Lifeguard Instructor
Red Cross
04.2022 - 01.2023
Stock Associate
HEB Grocery Store
05.2021 - 08.2023
High School Diploma -
Bob Hope School