Sophia Lescinskas

December 2021-June 2022

September 2022- July 2023

• Assisted customers with product inquiries and provided knowledgeable recommendations
• Collaborated with team members to ensure efficient store operations
• Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
• Addressed customer complaints promptly, fostering positive relationships
• Participated in training sessions to improve product knowledge and service skills
• Implemented visual merchandising standards to optimize product visibility
• Processed transactions accurately using point-of-sale systems
• Maintained organized merchandise displays to enhance shopping experience
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Replaced merchandise stock throughout check-out lines and end-cap displays.
• Answered questions about store policies and addressed customer concerns.
• Gathered shopping baskets and carts and relocated to designated areas.
• Increased sales of promotional items, engaging customers with product benefits and special offers, including signing up for a store credit card.

Worked

Summer of 2020, 2021, 2022, 2023, 2024, and 2025

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Assisted customers with product inquiries, providing helpful information and recommendations.
• Handled cash and credit transactions while ensuring compliance with company policies.
• Engaged in training sessions to improve knowledge of store policies and procedures.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.