Ayman Fadili
Staten Island,NY
Summary
Customer-focused retail and service professional with experience managing cash registers, balancing tills, training new team members, and supporting daily store operations. Known for maintaining accurate inventory, resolving customer concerns, and helping create clean, efficient, and welcoming environments.
Overview
8
8
years of professional experience
Work History
Server
chilis
New York, New York
10.2025 - Current
- Greeted guests and provided friendly service to enhance dining experience in busy Chili's dining room.
- Delivered meals and ensured order accuracy and guest satisfaction by checking tables regularly.
- Provided excellent customer service to ensure satisfaction.
- Completed opening and closing duties, setting up dining area and restocking supplies for smooth operations.
- Supported training for new servers and helped with onboarding tasks.
retail associate
PetSmart
Staten Island, NY
10.2023 - 04.2024
- Provided expert advice on pet care to support optimal pet health
- Guided customers in selecting pet products to improve overall shopping experience
- Maintained clean, organized store environment to elevate customer satisfaction
- PetSmart at Staten Island
Amazon Warehouse
Staten Island, NY
11.2021 - 09.2023
- Managed material movement in warehouse using equipment
- Ensured merchandise safety, promptly reported damages
- Led training sessions for new recruits, delegated tasks
- Balanced tills during store opening and closing
- Resolved customer complaints, maintained satisfaction levels
- Amazon at Staten Island, NY
Shift Supervisor
Wendy's
Staten Island, NY
04.2020 - 11.2021
- Managed store opening and closing procedures, ensuring financial accuracy
- Supervised material handling operations to maximize productivity and efficiency
- Trained new hires and delegated tasks to build a cohesive team environment
- Resolved customer complaints, maintaining high levels of customer satisfaction
- Maintained store layout to create an inviting atmosphere for customers
- Wendy's at Staten Island, NY
Retail Associate
Kohls Department Store
Brooklyn, NY
02.2019 - 03.2020
- Maintained clean, visually appealing sales floor to enhance customer shopping experience
- Resolved customer complaints, improving overall satisfaction ratings
- Trained new employees, delegating responsibilities effectively
- Managed inventory to ensure accurate stock levels and product availability, supporting seamless operations
- Operated pallet jacks and other equipment to transport items
- Managed material movement, ensuring efficient loading and unloading in the warehouse
- Worked at Kohl's Department Store in Brooklyn, NY
Education
High School Diploma -
Curtis High School
Staten Island, NY10-2026
College of Staten Island
08-2023
Skills
- Pallet Jacks
- Forklift Operation
- Self-Motivated and Disciplined
- Cash Register Operations
- Self-Directed Learning
- Verbal and Written Communication
- Inventory Management
- Customer Service
- Product Knowledge
- Problem Solving
Timeline
Server
chilis
10.2025 - Current
retail associate
PetSmart
10.2023 - 04.2024
Amazon Warehouse
11.2021 - 09.2023
Shift Supervisor
Wendy's
04.2020 - 11.2021
Retail Associate
Kohls Department Store
02.2019 - 03.2020
High School Diploma -
Curtis High School
College of Staten Island