Summary
Overview
Work History
Education
Skills
Certification
Timeline
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AyMaya McClellan

Glenn Heights,TX

Summary

Dedicated and reliable upcoming Medical Assistant with a strong ability to thrive in fast-paced clinical environments. Quick to learn new procedures and technologies, with a consistent focus on delivering high-quality patient care. Committed to supporting physicians efficiently while maintaining a compassionate and professional demeanor to ensure a positive patient experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx Ground
02.2025 - Current
  • Sort and scan packages efficiently to ensure accurate and timely loading for delivery routes. Sort and scan packages efficiently to ensure accurate and timely loading for delivery routes.
  • Maintain awareness of safety protocols and follow all company procedures to reduce risk and ensure a secure work environment.
  • Support loading and unloading operations by lifting, stacking, and organizing parcels based on size, weight, and destination.
  • Demonstrate reliability and punctuality to help maintain consistent workflow and service levels during peak and non-peak periods.

American Income Life / Globe Life CSR
05.2024 - 02.2025
  • Delivered exceptional service to policyholders by answering inquiries regarding life and supplemental insurance policies, billing, claims, and account updates.
  • Assisted customers in navigating their benefits, policy options, and coverage details, ensuring clear and accurate communication in every interaction.
  • Handled a high volume of inbound and outbound calls in a fast-paced call center environment while maintaining professionalism and empathy.
  • Accurately updated customer records and processed policy changes in compliance with company guidelines and privacy regulations.
  • Sent and received emails from customers concerning log-in issues and refunds.

Danone North American
08.2022 - 07.2023
  • It played a key role in the daily operations of a high-volume food and beverage distribution warehouse, ensuring accurate and timely handling of dairy and plant-based products.
  • Performed quality checks on incoming and outgoing shipments, verifying accuracy of orders and inspecting products for damage or spoilage.
  • Managed inventory by scanning and labelling products, maintaining accurate stock levels, and supporting cycle counts and audits.
  • Accurately recording food and drink orders, running multicourse meals and tallying bills.

American Beverage Company
05.2021 - 08.2022
  • Operated and monitored machinery used in the manufacturing and packaging of a wide variety of beverage products, including sodas, juices, and energy drinks.
  • Ensured consistent product quality by following strict safety, sanitation, and quality control standards throughout the production process.
  • Assisted in the setup and calibration of equipment for different beverage formulations, adjusting settings based on product requirements.
  • Maintained a clean and organized work environment in accordance with FDA and company regulations.
  • Collaborated with team members and supervisors to maintain efficient workflow and meet daily production targets.

Education

Graduate - Accredited Medical Assistant Program

Concorde Career College
Grande Prairie, TX

Skills

  • CPR Certified
  • Anatomy & Physiology
  • Vital Signs
  • Injections
  • Pharmacology
  • Suture Removal
  • HIPAA
  • Instrument Sterilization
  • EKGs
  • Urinalysis
  • Casting
  • HCT/HGB
  • Customer Service
  • Medical Terminology
  • Veinpuncture
  • Microsoft Word
  • Bandaging

Certification

  • HIPAA Certificate 2025
  • CPR Certified 2025

Timeline

Package Handler

FedEx Ground
02.2025 - Current

American Income Life / Globe Life CSR
05.2024 - 02.2025

Danone North American
08.2022 - 07.2023

American Beverage Company
05.2021 - 08.2022

Graduate - Accredited Medical Assistant Program

Concorde Career College

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AyMaya McClellan