AYO BASSY
Ossining,NY
Summary
Security and customer service professional supporting safe, organized operations through visitor screening, patrols, safety checks, and calm issue resolution. Handles direct support for staff and visitors, responds to alarms and disturbances, and helps maintain clean, secure, and efficient environments. Reliable team member with strong attention to detail and clear communication.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Security Guard
Allied Universal Security
Brooklyn, New York
09.2026 - Current
- Monitored and verified entry points, ensuring compliance with Allied Universal post orders.
- Patrolled assigned zones and alerted supervisors about safety concerns.
- Inspected identification badges and escorted guests through secure spaces.
- Conducted daily security rounds across assigned zones to identify and address potential safety issues.
- Responded to alarms, emergencies, and disturbances.
- Provided customer service assistance to staff and visitors in a professional manner.
- Inspected buildings for fire hazards and unauthorized persons, enhancing overall safety and security.
Customer Service / Team Assistant
Stop & Shop
Ossining, NY
09.2024 - 12.2025
- Assisted 200+ customers weekly with shopping, product inquiries, and checkout to ensure a positive shopping experience.
- Collaborated with team to streamline store operations during peak hours, enhancing service efficiency.
- Organized store layout to improve customer navigation and maintained stocked shelves and cleanliness for optimal shopping conditions.
Education
High School Diploma -
PNW/BOCES
Peekskill, NY06-2025
High School Diploma -
Ossining High School
Ossining, NY06-2025
Skills
- Access control management
- Surveillance system monitoring
- Emergency response coordination
- Threat assessment
- Incident reporting
- De-escalation techniques
- Safety compliance
- Attention to detail
- Performance improvement
- Process improvement
- Customer service
- Client service
- Client communication
- Client relationship building
- Teamwork and collaboration
- Fast-paced environment adaptability
- Situational awareness
- Quick learner with new tools & resources
- Issue resolution
- Employee training
- Critical thinking
- Relationship building
- Access control operations
Personal Information
Driving License: driver's license may 2025
CERTIFICATIONS
driver's license may 2025 peekskill new york
Certification
- FO2 frie & safety certification
- security license
Timeline
Security Guard
Allied Universal Security
09.2026 - Current
Customer Service / Team Assistant
Stop & Shop
09.2024 - 12.2025
High School Diploma -
PNW/BOCES
High School Diploma -
Ossining High School