Juan Carrillo
Security Guard
Bakersfield,CA
Summary
Personable and vigilant security professional dedicated to maintaining safe environments and ensuring the well-being of all individuals. Proficient in safety protocols, emergency response procedures, and effective communication, with a strong focus on risk assessment and conflict resolution. Adaptable in high-pressure situations, demonstrating a proven ability to manage access control and incident response while fostering collaboration among team members. Eager to leverage a diverse skill set in a role that values proactive problem-solving, technological innovation, and a steadfast commitment to safety and organizational success.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Security Guard
Transwest Security
Bakersfield, CA
11.2023 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted routine patrols to identify potential hazards or security breaches.
- Assisted in emergency response procedures, including evacuations and first aid.
- Documented daily activities and incidents in detailed reports for management review.
- Monitored premises to deter theft, vandalism, and unauthorized access.
- Conducted regular patrols to ensure safety compliance and identify potential hazards.
- Collaborated with local law enforcement during emergencies to enhance response effectiveness.
- Responded promptly to security incidents, maintaining detailed logs for reporting purposes.
- Implemented improved surveillance techniques that enhanced incident detection capabilities.
- Developed comprehensive reports on daily activities and security breaches for management review.
- Assisted in training new staff on security protocols and operational procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Fostered positive relationships with clients and visitors, promoting a secure environment through effective communication.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Patrolled commercial property and associated parking garage.
- Responded quickly to incidents and assessed active situations for security concerns.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
- Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
- Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Facilitated smooth evacuations during emergency situations, leading individuals to designated safe areas according to established protocols.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Conducted safety drills to prepare team and occupants for emergency situations, enhancing preparedness and response capabilities.
- Collaborated with law enforcement and emergency responders during critical situations, enhancing overall response strategy.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Collaborated with other security team members to share information and strategies, fostering cohesive and effective security operation.
- Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.
- Coordinated with management to develop and implement security policies and procedures, leading to more robust security framework.
- Advised management on security improvements based on observed incidents and trends, leading to enhanced safety measures.
- Provided escorts for individuals in need of additional security, ensuring their safety while on premises.
- Managed access control systems to ensure only authorized individuals entered sensitive areas, strengthening internal security measures.
- Conducted security screenings at entry points to prevent unauthorized access, maintaining secure environment.
- Maintained detailed logs of all security-related incidents, which helped in improving security protocols.
- Addressed and resolved conflicts among visitors or employees, maintaining peaceful atmosphere.
- Assisted guests and employees with directions and information, improving their overall experience on premises.
- Participated in ongoing security training to stay updated on best practices and emerging threats, improving personal and team effectiveness.
- Enforced property rules and regulations, contributing to more orderly environment.
- Assisted in planning and execution of special events, ensuring safe and secure environment for all participants.
- Monitored surveillance equipment to detect any suspicious activities, contributing to safer environment for employees and visitors.
- Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
- Trained new security personnel on security protocols and procedures, leading to more competent security team.
- Responded to emergencies and provided necessary assistance, ensuring timely and effective resolution of incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw operation of security equipment, including alarms and CCTV systems, to maximize efficiency and effectiveness.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Stocking Associate & Meat/Produce Associate
Walmart
Bakersfield, CA
01.2023 - 10.2023
- Organized merchandise on shelves to optimize visibility and accessibility.
- Assisted in inventory management by restocking items based on demand and sales trends.
- Collaborated with team members to ensure timely replenishment of stock throughout the store.
- Conducted thorough product inspections to maintain quality and compliance standards.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Developed streamlined processes for backroom organization, improving overall workflow efficiency.
- Trained new associates in stocking methods and safety protocols to enhance team performance.
- Implemented efficient stocking procedures that minimized disruption during peak hours.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Collaborated with team members to maintain a clean, organized work environment.
- Scanned, recorded and verified received inventory during regular shipments.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
- Greeted customers and directed to requested products.
- Ensured accurate labeling of merchandise through meticulous attention to detail during the stocking process.
- Assisted in training new Stocking Associates, sharing best practices and relevant experience.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
- Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
- Answered queries and concerns and assisted customers with product selections.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Participated in regular team meetings to discuss performance metrics, operational improvements, and upcoming initiatives or promotions.
- Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
- Stocked shelves to match planogram images and instructions.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Interacted with guests in friendly and knowledgeable way.
- Updated merchandise pricing to match new values and special promotional rates.
- Maintained store assets with effective loss prevention strategies.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Safely and securely loaded items to prevent damage during transport.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Worked with customers to pack items according to specific desires and requirements.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Checked product levels and recommended new purchases.
- Managed timely and effective replacement of damaged or missing products.
- Recorded daily activities for inventory control.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Prepared and checked outbound shipments for accuracy.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
- Transported merchandise pallets to move in warehouse.
- Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Supervised and trained new staff in performing census.
- Received new stock and input values into computer system.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Planned and scheduled projects and directly performed installations.
- Updated manuals to reflect amending of rates, rules or regulations.
- Compiled reports of cost factors such as labor, production and equipment.
- Conducted interviews by following stringent guidelines and confidentiality laws.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Created and enforced detailed organization processes to increase quality and service standards.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Developed plan-o-grams and layouts that maximized sales.
- Ensured product freshness by monitoring inventory levels and rotating stock accordingly.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Assisted in unloading deliveries and restocking shelves promptly to meet customer demand.
- Collaborated with team members to maintain clean and organized workstations, enhancing operational efficiency.
- Implemented process improvements that reduced waste during product handling and storage.
- Trained new associates on safety protocols and proper handling techniques for perishable goods.
- Led daily team meetings to review goals, address challenges, and enhance productivity across departments.
- Analyzed sales trends to optimize product placement, increasing visibility of high-demand items in-store.
- Stocked fruits and vegetables and removed old or poor quality products.
- Streamlined communication between departments to ensure timely updates on inventory status and product availability.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Assisted with weekly inventory counts.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Pleasantly greeted customers and provided prompt and courteous service.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
- Blocked produce and culled damaged or spoiled pieces.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Boosted sales by creating attractive fruit and vegetable displays to entice customers.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
- Completed prep work on pre-packaged vegetables and fruits.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
- Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
- Coordinated with other departments as necessary to facilitate cross-merchandising opportunities and enhance overall store presentation.
- Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
- Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
- Upheld store policies regarding product returns or exchanges while prioritizing customer satisfaction in every interaction.
- Contributed to team success by consistently meeting or exceeding individual productivity goals for stocking and organizing merchandise.
- Streamlined restocking processes with effective communication between staff members regarding product needs and availability.
- Kept tidy and organized area to comply with cleanliness standards.
- Reduced shrinkage by monitoring prices accurately and verifying that all products were labeled correctly before stocking them on shelves.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected produce to update and adjust pricing information.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Sorted and packaged produce items to prepare for shipments.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Landscape Worker
BG Landscape & Masonry Services
Bakersfield, CA
05.2021 - 12.2022
- Operated landscaping equipment to execute diverse projects efficiently.
- Assisted in installation of irrigation systems, ensuring proper functionality and coverage.
- Maintained landscape features by pruning plants, mulching, and weeding regularly.
- Collaborated with team members to design aesthetically pleasing outdoor spaces.
- Monitored project timelines and communicated progress to ensure timely completion of tasks.
- Implemented sustainable practices in landscape maintenance to enhance environmental impact.
- Trained new staff on safe operation of tools and equipment protocols.
- Conducted soil analysis to recommend appropriate plant selections for optimal growth.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Performed planting, watering, mulching, and edging of lawns.
- Handled hedge, bush, and shrub trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
- Improved plant health through proper pruning, fertilizing, and pest control techniques.
- Collaborated with clients to design visually appealing landscapes that met their aesthetic preferences and functional needs.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Assisted in the installation of landscape lighting systems to enhance visibility and security at night.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.
- Collected and removed debris at job sites.
- Mowed lawns using self-propelled and riding mowers.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Edged and mowed lawns, flowerbeds and landscape features.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Installed stonework according to landscape design plan and client specifications.
- Cut trees and shrubs to shape and maintain landscape.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Maintained gardening tools by replacing blades and fluids.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Prepared soil for planting and sowing.
- Assisted with irrigation system maintenance and repair.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Developed and maintained efficient irrigation system for outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Educated employees and members of public on plant biology and health.
- Developed and implemented strategies for water conservation.
- Inspected gardens for pests, weeds and diseases.
- Collaborated with gardeners to plan and design outdoor spaces.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
Food Champion
Taco Bell
Bakersfield, CA
04.2019 - 04.2021
- Ensured food quality and safety standards were consistently met during food preparation and service.
- Collaborated with team members to streamline order fulfillment processes, enhancing customer satisfaction.
- Trained new team members on operational procedures and customer service expectations, promoting teamwork.
- Monitored inventory levels, assisting in timely reordering of supplies to minimize disruptions in service.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance dining experience.
- Supported promotional initiatives by effectively communicating menu offerings and upselling items to guests.
- Assisted management in identifying areas for process improvement, contributing to increased operational efficiency.
- Implemented effective cleaning protocols to maintain a safe and sanitary work environment for staff and customers.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Upheld strict health code compliance through diligent sanitation practices and personal hygiene measures.
- Developed positive relationships with suppliers that led to improved delivery timelines.
- Ensured consistent high-quality product, adhering to standardized recipes and presentation guidelines.
- Participated in regular team meetings to share ideas for continuous improvement of service quality and efficiency.
- Enhanced kitchen efficiency by organizing and maintaining a clean work area.
- Completed daily inventory checks to ensure sufficient stock levels for uninterrupted service.
- Assisted in training new hires, promoting adherence to company policies and procedures.
- Implemented best practices for ingredient handling, resulting in prolonged freshness and reduced spoilage costs.
- Reduced food waste with proper portion control and storage techniques.
- Expedited orders for increased customer satisfaction during peak service hours.
- Streamlined order assembly process, reducing wait times for customers.
- Contributed to menu development, incorporating seasonal ingredients for fresh options and variety.
- Monitored supply usage closely, identifying opportunities for cost savings without sacrificing product quality or guest satisfaction.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Processed orders on POS system and accepted cash and charge payments.
- Collaborated with team members to maintain smooth workflow and provide exceptional dining experience.
- Improved customer satisfaction by ensuring timely and accurate food preparation.
- Maintained safety standards by regularly cleaning and sanitizing all equipment, utensils, and surfaces.
- Utilized strong attention to detail when plating dishes, ensuring consistency in presentation across each meal served.
- Supported cross-functional tasks within the restaurant, including cashier duties or assisting in other positions as needed.
- Assisted with preparing salads and cold food items.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Trained newly hired employees on routine tasks and customer service.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Made change and returned correct cash and coin to patrons.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Assisted in training new cashiers on register operations and procedures.
- Managed cash drawer accuracy, minimizing discrepancies during audits.
- Maintained cleanliness and organization of dining and service areas.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Processed customer transactions efficiently using POS systems.
- Implemented inventory management practices to reduce waste and improve stock levels.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints promptly, ensuring positive experiences.
- Collaborated with team members to streamline order fulfillment processes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Increased sales of promotional items by informing customers about current offers.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Improved efficiency, organized checkout area for optimal workflow.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Enhanced shopping experience, provided product information and location assistance.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Highland High School
Bakersfield06-2021
Skills
- Food safety
- Sanitation practices
- Food presentation
- Culinary expertise
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Self-defense tactics
- Property patrol
- Stress tolerance
- Report writing
- Building security
- Incident reporting
- Report preparation
- Alarm investigation
- Perimeter patrol
- CCTV monitoring
- Maintaining confidentiality
- Security equipment operation
- Fire prevention
- Accident investigations
- Access control management
- Vigilant surveillance
- Loss prevention tactics
- Physical fitness
- Crime prevention strategies
- Emergency response
- Emergency response coordination
- Law enforcement collaboration
- Public safety protocols
- Evidence storage
- Traffic control
- Entrance monitoring
- First aid administration
- Employee assistance
- Security inspection
- CCTV tracking
- Premises patrol
- Alarm system monitoring
- Entrance control
- Detainment
- Building patrol
- Container screening
- Team player
- CPR certified
- Customer service
- Active listening
- Punctuality
- Attentive and observant
- Ground patrol
- Surveillance
- Patrolling
- Reliable and responsible
- First aid certified
- Honest and dependable
- Team leadership
- Adaptable and flexible
- Theft prevention
- Cooperative attitude
- Data entry
- Reliability
- Security camera monitoring
- First aid training
- Visitor screening
- Crime prevention
- Risk assessment
- De-escalation techniques
- Superb surveillance skills
- Criminal investigations
- Employee and visitor screening
- Access systems and patrol
- Detailed activity logs
- Physical stamina
- Keen observer
- Intrusion detection
- Security operations experience
- Security regulation enforcement
- Dispatch
- Database query software
- Access point monitoring
- Crisis management plans
- Legible report writing
- Schedule coordination
- Professional demeanor
- Security needs assessment
- HACCP processes
- Secure transportation
- Pattern recognition
- Criminal law
- Coaching and mentoring
- Frisking procedures
- Federal and state regulation compliance
- Armed security guard certification
- Security team coordination
- Team Training
- Background investigations
- Firearms expertise
- FBS Full-body scanner trained
- Network monitoring software
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
Certification
- Licensed Security Guard - 2023-2026
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Engaging in food photography and sharing culinary creations on social media
- Documenting and sharing travel experiences
- Participating in cultural exchange programs and homestays
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Crafting and DIY Projects
- Graphic Design
- Interior Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Gardening
- Horseback Riding
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Outdoor Recreation
- Hiking
Timeline
Security Guard
Transwest Security
11.2023 - Current
Stocking Associate & Meat/Produce Associate
Walmart
01.2023 - 10.2023
Landscape Worker
BG Landscape & Masonry Services
05.2021 - 12.2022
Food Champion
Taco Bell
04.2019 - 04.2021
High School Diploma -
Highland High School